Patrick Mckenna Email & Phone Number

East Syracuse, New York 13057

Syracuse, Ny

Responsible for building and managing relationships based on trust and respect, which leverage the company’s strategic initiatives and operational execution. Served as the primary interface between customer-facing teams, and key cross-functional stakeholders (product, development, sales/marketing, etc.) to enable coordination, collaboration and communication across the organization. Plan and manage consulting and implementation team’s resources, scope, schedule and budget. Provide leadership to cross-functional team, to include product, development, customer operations, service delivery, support, sales and marketing, to ensure proper scope, resource needs, key dependencies, and ensure milestone dates are defined and delivered. Gather, document and analyze customer feedback for corporation into product requirements. Possessed thorough understanding of software product operations, to include product development, and customer support and strong analytical skills to solve problems and make decisions based on limited precedents or guidelines. Current with core understanding of AbleCommerce, Sitefinity CMS, and Umbraco web applications.

Syracuse, New York Area

Reviewed financial statements of a Bond Surety Company and determined that the information presented was not accurate. Due to the sheer volume of transactions being processed via the web and the Call Center and having two independent systems (Bond Processing Software and QuickBooks). I successfully executed a plan that created a checks and balances system that allowed revenue to be captured correctly. This was done by using the two systems to work cross-functionally to support and validate the numbers between the two systems. In addition, I also automated all other external services including payroll, benefits etc... by utilizing web portals. Successfully increased efficiency of operations which in turn has a positive impact on the bottom line.

Responsible for the integrity of financial information and systems for this full service retail distributor of Barber and Beauty Products; including furniture and equipment throughout the U.S. and U.S Territories. Recruited and trained staff and upgraded financial and administrative infrastructure utilizing NetSuite Software. Responsibilities included budgeting, forecasting, accounting, management and business metrics reporting, tax, treasury and all general accounting functions. Initiate, develop and direct administrative operations providing quality assurance and quality control. Demonstrated organizational and negotiation skills and the ability to prioritize multiple and complex tasks. Proven ability to work independently as well as perform as a team member. Excise a high degree of discretion, mature judgment and tact in handling issues of a sensitive nature. Company was sold by the investor to the Stephan Company based in Boca Raton, Florida.

As part of the Executive Management team, was responsible for analyzing monthly financials at location level for profitability. Determined corrective action and convey information to District Manager level. Prepared regional level financial reports from location level and present analysis to Executive Management. Prepared financial operations review every six months for District Managers to review with President and Vice President. Utilized information from the reviews to monitor progress monthly improvements made during the Operations Review. Manage the fleet of vehicles, registrations, renewals and purchase of new vehicles

Implementation of financial software specializing in manufacturing and distribution for companies that ranged in size from 5 to 125 million dollars. Provided CEO's, Presidents and CFO's with a rapid return on investment, by ensuring implementation is on time and on budget. Work closely with CFO's and Controllers on daily financial operations, providing clients with a frank, honest opinion of their current state and an assessment of the changes necessary to alter and improve their current direction in order to improve efficiency and the bottom line.Accomplishments:Automated a clients manufacturing process for a demo program via e-Synergy which allows them to determine the stage of the manufacturing process via the web to ensure timely delivery and deadlines. Automated a client's daily processing of Purchase Orders and Invoices to be generated via email; thereby improving efficiency by increasing exposure to buying conflicts and the revenue timetable. Designed department workflows for Accounting for individual users within screens that trigger daily, weekly and monthly procedures with supporting documentation.Reviewed and implemented manufacturing process for client to change reporting locations for increased efficiencies and proper values of WIP; moving towards Lean Manufacturing.

Ran a Financial Analysis Service Program for improved financial and operational data in a form that was timely and understandable for the client base. The analytical summary focused on optimizing costs and forecasting the remaining monthly numbers to ensure target margins were maintained.

Prepared financial information and supporting documentation for a Business Plan for an IPO with the Accounting firm of Dragon Benware & Co., P.C., to secure capital infusion to support the company's growth. Evaluated, recommended and implemented accounting procedures for company reporting structures, to provide accurate monthly information.Accomplishments:Restructured chart of accounts to focus on profit margin for multiple product lines.Optimized existing vendor base to lower cost of goods and renegotiated rates, discounts and terms of payment.Developed and implemented credit procedures to establish guidelines for credit worthiness of potential customers.Established A/R, A/P and G/L monthly procedures to ensure proper accountability for financial reporting; establishing standard operating procedures.

Responsible for all financial aspects of the corporation for the Eastern Region of the United States. Maintained a database for recurring revenue, sales projections and monthly commission schedules that supported 20 Sales representatives the represent 40 million in annual sales. Non-compete with original owner expired and 33% of the employees at BRC became employees at ACS at corporate headquarters in Dallas, Texas. Accomplishments: Converted entire billing system from an AS/400 IBM to a PC based Novell System using Macola Software in 3 months.Increased Sales reporting back to Sales Representatives, supporting revenue generated during the month and commission earned; increasing Sales and earned commissions.Reduced outstanding A/R balances by .5 million due to the new policy created to reduce commissions earned after 90 days outstanding.Exposed an Accounting error at Corporate, Midwest and Western Regions that violated Capital Expenditure Lease requirement missed by Deloitte and Touché; resulting in a reclassification for Lease agreements; Monthly maintenance of the G/L, A/R and A/P as well as budgeting and forecasting.

Provided month end information to compile and produce G/L and financial statements. Schedule commissions and reconciled payroll as well as maintained Sales and Excise Tax paid and recorded on a monthly/quarterly basis. Company was sold to Southwestern Bell out of Houston, Texas.Accomplishments:Represented Cellular One in the first Sales Tax Audit of a Cellular company in the State of New York.Worked with representatives from New York State Audit Dept. and Hancock and Estabrook law firm to reduce the penalties and fines from 1.5 million to $35,000.00.Recreated the Fixed Network Assets books with supporting documentation to support Cellular One's position on the Assets under scrutiny in the Audit.Reconciled monthly billing from cellular billing vendor to ensure proper local rates, roaming rates and coverage. Automated insurance coverage by developing spreadsheets that represented insurance from three separate providers and reconciled them monthly to ensure proper billing from providers.

Evaluated internal controls and determined if the operations of the audit subject were in compliance with management and generally accepted accounting principles. Identified and developed audit exceptions to satisfactory conclusion. Regional office in Syracuse moved to Albany, New York.Accomplishments:Development and Implemented an official bank audit of Official Bank Checks that exposed Branch Managers use of checks to float loans over weekends.Recommended an official bank audit of employee accounts that are know longer with the bank to recover fees, discounts and lost revenue.

Bs, Accounting

Activities and Societies: Activities-Soccer-Division II-4 year starter Activities-Club Hockey-Junior/Senior year Societies-Accounting.

Bachelor Of Science Degree, Accounting