Patrick Mcnally Email & Phone Number

Ashburn, Va, Us

Washington D.C. Metro Area

● System Administrator for 16 separate network environmentso (High-Availability cluster for Routing redundancy, Cisco switch stack, Meraki WirelessAccessPoints, Yealink VOIP)● Implemented ingress/egress traffic enforcement policies on firewalls (Fortigates) ● Active alert monitoring and incident response to outages of LAN & Wireless LAN o Engaged with ISPs for mix of WAN inputs (fiber, copper & satellite)▪ Segmented bandwidth on internet circuit redundancies for internal and client needs delivered with service-level agreements● Designed workflows for employees and customer network connectivity issues to diminish alert fatigue and monitored trouble tickets through to remediation● Facilitated speed & network security tools based on client business/compliance needs to generate revenue for IT based serviceso (I.E. vlan, private SSIDs, Public Static IPs, VoIP, Rack space/CoLo etc.)o Managed on-boarding and on-going SLA● Managed $200k annual IT budget for 14 locations and 40 direct reports devices● Submitted/awarded bids to vendors on:o New location builds - hardware and labor costs for install of network gear and cable runningo MSP (managed service providers) -on-site maintenance & incidence response in network outage events● Created Wiki-playbook for staff for device technical issues o Administered on-going threat awareness training (social engineering, phishing)

Va

•Delegated to multiple teams in effort to coordinate movement, location and delivery of items to maintain inventory and/or critical repairs.•Interviewed/on-boarded potential new hires in performing necessary functions (receiving, part allocation, RMA processes, trouble ticketing)•Developed integral communication oriented relationship with multiple vendors for parts ordering, trouble shooting and monitoring issues•Exercised ownership and action when confronted with emerging inventory system•Forecasted demand while developing algorithms to minimize gaps in critical part availability and reduce costs•Created training material and performed group instruction classes to technicians and managers•Custodian of vital parts documentations

Baltimore, Maryland Area

Oversaw and initiated website analytics, SEO & social media Produced marketing material, I.E brochures, photo albums and ads for corporate initiatives Performed market surveys and competitor analysis for brand positioning

Customized document management systems Executed operations using multiples types of software Advised management through brand marketing and research

Delegated tasks to coworkers Developed interactive training material