• Provide support in the kitchen, main dining room & resident wings, preparing diet-conscious foods and beverages, assembling meals, delivering trays, restocking items and performing kitchen sanitation.• Facilitate COVID-19 rapid testing for visiting guests; explain forms and advise regarding results and follow-up action (if needed). • Assist with office operations, pre-admission forms, internal/external communications.

• Facilitated, organized and distributed the daily financial reporting. • Handled guest requests, providing excellent customer service while respecting guest confidentiality.• Made and adjusted guest reservations, check-ins/check-outs for guest visits in the system; assisted and advised guests regarding travel and dining arrangements. • Designed the guest accommodations request/preferences form used in assisting larger groups/bus tours.• Provided reporting for and assistance to the housekeeping and restaurant staff. • Completed cashiering for pantry purchases, assisted guests with item selection. • Maintained guest personal safety and the security of the hotel, checked hotel perimeter and parking lot. • Trained staff in the responsibilities of the Night Auditor (overnight shift) position.• Software/Systems used: Lightspeed, Quore, Peoplesoft, Marriott Guest Services (MGS).

• Incorporated BA/MA level academic study to working with an adolescent, male and female, court or state-placed client population (involuntary or voluntary placement by family). • Trained in crisis intervention, First Aid, CPR and medication administration; provided crisis support. • Maintained the security of the shelter program staff and residential clients. • Facilitated staff meetings, provided daily staff planning, assignments and directions. • Provided staff training (individual, group), educational materials, constructive guidance and support. • Reviewed daily staff reporting (shift summaries, log notes, incidents) for completion and client & group behaviors trends.• Reviewed client files, assisted in admissions and intake interviews, monitored family visits.• Facilitated client meetings, provided direction, support, meals prep in individual and group settings.• Provided occupational training, safe vehicle transportation, activities/recreation for clients.

• Applied BA/MA level academic study to working with a dual-diagnosis, adult and senior, male and female client population.• Completed training in First Aid and CPR; provided crisis support.• Completed client behavioral reporting; provided direct care and meals prep on site and at residences; provided safe vehicle transportation.

• Incorporated BA/MA level academic study for working with a residential treatment program population; dual-diagnosis, adolescent and adult, male and female clients.• Trained in Therapeutic Crisis Intervention (TCI), First Aid and CPR; provided crisis support.• Regular ongoing client file review, client behavioral reporting, behavioral trends review, progress notes.• Provided direct care, constructive guidance and meals prep on campus and at residences.• Assisted in academic planning; taught math, English, social studies, physical education and art lessons. • Provided occupational training, on-site job coaching, safe vehicle transportation & activities for clients.

Formerly known as John S. Herold Inc.• Contributed to building the energy fixed income securities issuances website (beta version) and online presence; selected financial data points, reporting/query tools, options for data mining, graphics. • Provided financial reporting, details & analysis online for a fixed income securities issuance (stocks, bonds, bank debt) database and 600+ energy (oil, gas) sector companies (including classifications, pricing, interest rates/yields, structure/options, use of funds, libor, currency exchange rates, ratings).• Performed research using print & online sources (including Bloomberg, EDGAR) for company filings & securities issuance details, energy company news and financial markets news.• Participated in reporting sessions, financial markets seminars for industry analysts, management. • Responded to client inquiries and completed analysis projects (Rate Reduction Bonds, Convertible Issuances) and W/Q/YE reports with research, data tables & graphics for online & print publication, use in sales/consulting presentations (investment managers, advisors, analysts), and at the annual Herold Pacesetters Energy Conference.• Team contributor to online weekly news summary for the energy fixed income market (news, industry trends, insight and analysis, pipeline, financial reporting, data tables, graphics); attended graphics seminars.• Trained new employee in fixed income securities issuances research, department procedures.

Honeywell International Inc.'s Consumer Products Group. • Assisted clients and salespeople with credit applications for consumer packaged goods accounts.• Analyzed financial statements and tax returns, reviewed TransUnion and D&B reporting, contacted references. Recommended new account credit limits and re-evaluated established limits periodically. • Approved or rejected consumer packaged goods (cpg) credit orders based on credit limits, account payment history and account status (JDE). • Performed account reconciliations, researched and resolved pricing disputes and delivery/POD issues. • Contacted clients for payment (including client appointments), negotiated payment plans; recommended placing accounts for collections.• Provided account updates and collections forecasting; responsible for 650+ accounts, $14M monthly.• Reviewed deductions for accuracy; assisted accounts receivable staff with payment application. • Reduced the aged receivables’ outstanding; received performance award for improved accounts’ status. • Provided informative training, direction and support to 2 new and temporary employees for building professional client relationships, account reviews and using the JD Edwards system.

People's United Equipment Finance Corp., formerly known as Financial Federal Credit Inc.• Assisted clients and salespeople with financing/leasing applications for waste and hauling equipment. • Analyzed financial statements and tax returns, prepared ratio calculations and cash flow statement; reviewed TransUnion and D&B reporting; contacted references and salesperson.• Evaluated sales price of equipment purchased with options to determine acceptable value.• Made recommendation for credit approval or rejection based on the client’s overall credit strength.• Calculated finance/lease payment schedules, prepared financing/leasing contract documents, subordination letters, UCCs, titling forms.• Booked approximately $2.5M monthly. • Provided informative training and direction to new employees.

Formerly known as NationsBank, N.A.• Managed and maintained the bank’s inventory system (JDE) for commercial credit files, contract documentation and collateral files (including stock certificates) frequently reviewed by analysts.• Performed a full audit of the vault site for commercial credit files and made process recommendations.• Wrote the procedural manual for the bank’s Vault Specialist role including JDE utilization. • Provided individual training to 1 new employee for daily procedures and file audits.• Coordinated the pickup and delivery of collateral files with the archiving company.

Inventory Accounting responsibilities for Surgical, Medical, Optical manufacturer's tools/equipment/kits domestic and abroad. • Processed physical inventory count data and Zeiss equipment (medical, surgical, optical equipment) transfers in JD Edwards and Lawson systems for domestic and international locations.• Established the physical counts schedule with division management leads, field personnel.• Provided reporting and analysis for physical inventory counts and count variances to division personnel; researched and resolved inventory reporting issues.• Researched and entered journal entries in JD Edwards including work in process, units/package costs, reclassifications, fixed assets, gains/losses, accruals, suspense accounts/package creation.• Completed month-end and year-end inventory accounting responsibilities including journal entries, account reconciliations, report writing (Crystal Reports), physical count summaries and analysis.• Travelled and participated in year-end auditing with staff and auditors. • Participated in test/cycle/full physical inventory counts including research and development, hold and manufacturing locations.• Trained 2 new employees in department and JDE procedures for physical counts, data entry, analysis.

International Business Machines Corporation Inc., PC Company, Special Programs Dept.• Scheduled invoices for payment, applied retailer payments in JDE, contacted clients as needed.• Researched and resolved aged and disputed price protection issues for accounts receivable accounts.• Produced system data queries, compared purchasing and sales activity reporting information with retailers’ inventory reporting statement for marketing programs involving full inventory price protection. • Contacted retailers and sales representatives regarding discrepancies in reported inventory levels.• Initiated credits per marketing program guidelines and analysis findings, completed data entry, maintained processing log. • Provided reporting and summaries to division personnel regularly.• Trained 4 new employees in full inventory price protection procedures and disputes resolution.• Responsible for department printer and coordinating repair technician appointments.• Responsible for maintaining the customer master record.