- Collaborated with university residents and staff to troubleshoot and resolve residential issues.- Provided excellent customer service to customers and university staff alike.- Developed effective time management and team collaboration skills to provide excellent customer service and promote a healthy, collaborative work environment.

- Implemented ultrasound nondestructive testing (NDT) practices to execute cell sorting research projects under Dr. Xiaoning Jiang.- Wrote and modified MATLAB code to investigate the relationship between stiffness and thickness of female uterus and cervix for Dr. Marie Muller’s uterine research project.- Tested and established the interface and ultrasound lab equipment and PicoScope software. Wrote MATLAB code to help control and manipulate the PicoScope.

- Planned and coordinated programming events for Wolf Ridge Apartments at North Carolina State University.- Organized cultural and social programs and events that have each earned Program of the Month honors.- Established the foundation of the Programming Committee and drafted guidelines for executing meetings and planning programs.

- Established a private tutoring business to help students in STEM field subjects, particuarly math, science, and engineering courses.- Subjects taught include but are not limited to all levels of Calculus, Differential Equations, Physics (Newtonian Mechanics, Electricity & Magnetism), Statistics, Mechanical Engineering courses (i.e. Fluis Mechanics, Vibrations, Control Systems), and Quantitative and Qualitative Chemistry.- Developed strong interpersonal relationship skills and excellent verbal and communication skills to help clients fully understand concepts and be able to independently solve problems.

- Coded calculus, physics, chemistry, and statistics content in Perl.- Used Marvin Sketch and XML code for organic chemistry questions.- Wrote useful hotkeys in AutoHotkey (AHK) and coded using RegEx (Regular Expressions).- Managed projects and assignments using JIRA

- Assisted with the concrete research project, whose objective was to determine whether ultrasound non-destructive testing is an effective, efficient means of analyzing concrete structures at nuclear power plants and to assess if the current average lifespans of the plants can be extended to up to 100 years.- Wrote MATLAB code to analyze concrete specimen data and generate 3D panoramic images of the internal composition of specimens by compiling together individual SAFT B-scan images- Used Microsoft Excel to analyze image results and to assess the validity of ultrasound NDT on concrete structures.- Used SolidWorks to render a CAD model and digital drawing of a concrete specimen, which contained over 70 rebars positioned in particular locations inside of it