● Administrative ○ Manage backlog of issues across all development projects - Document tasks needing automation - Prepare existing issues for assignment to developers - Assist in detailing new issues ○ Track files due to/from customers ○ Track IT budget/spending ○ Organize and document existing processes and files ○ Manage/assist in managing future recruiting efforts ○ Manage/assist in cloud infrastructure (e.g. AWS, GSuite, etc.) ● Processing ○ Perform initial triage of files from customers ○ Generate ad-hoc reporting - Complete semi-regular reporting that provides additional insight for customers ○ Count import processing ○ Post-inventory processing ● Software Development ○ Proficient in Python programming language for data analysis, data cleaning, data visualization, and machine learning ○ Knowledge of statistical analysis and data modeling techniques ○ Manage assignment of tasks ○ Experience with popular Python libraries such as Pandas, Numpy, Matplotlib, Seaborn, Scikit-learn, TensorFlow, spaCy, PyTorch, BeautifulSoup, Selenium, OpenPyXL, XlsxWriter, PDFMiner, PyPDF2, SQLAlchemy, My SQL, Win32com, Tkinter, and JSON ○ Develop process guides for various user types ○ Train internal and external users

•Work with University Administration, the Regional Director of Career Services, and the Campus President to set strategic goals for achieving Career Services objectives•Design strategies for developing upcoming graduates and alumni to prepare them for their career search•Used all campus data access to support the Regional Director of Career Services with auditing data and analyzing reports from various South University campuses, outside of Virginia Beach •Work with Human Resource Representatives from local, regional, and national organizations to build positive relationships that help our pending graduates and alumni find employment •Interact with faculty, executive administration, and external points of contact to identify quality employment opportunities for alumni

Research industry and competitor specific information to make suggestions for corporate website.Promote various services offered such as management and implementation of rewards programs, co-op marketing, and database management solutions.

Meet with students and help them determine what type of program will be a good fit for them.Discuss career goals, potential job outcomes, and strategies for obtaining their degree.Work with the student to apply to the university, guide them through the financial aid process, and make sure they are matriculating appropriately. Interacted with faculty and administration to ensure student success.

Was responsible for the day to day branch operations such as evolving pricing and business strategies for one of the largest branches in Virginia.Managed employees at 5 separate locations to achieve desired customer service levels and sales quotas.Organized several different activities and events to motivate employees.Drove profitability by seeking new referrals while continuing to maintain and build on the relationships we already had.

Responsible for various administrative functions for a store that did almost 3 million dollars in business annually.Accountable for meeting or exceeding sales goals.Managed personnel upwards of 110 employees.Supervised staffing, scheduling, and reviewed time cards.Drove store to be frequently ranked in the top 5 for the company in total sales and percent over previous year’s sales.Led the district with the most perfect scores on secret shop results.Fulfilled the responsibilities of the District Mangager when they were absent.