Delivery Office Manager – Royal Mail – Hereford Mail Processing Unit, HerefordshireFebruary 2015 - Present day With overall control of Royal Mail Fleet, managerial and operational responsibility for the HR1 Post Code Areas. 72 members of staff. Direct report to delivery office manager. Responsible for Health & Safety within unit ensuring legal compliance. Management of manpower plans to best align staff to duty structure. Support, develop and train staff as required. Resourcing to demand ensuring productivity targets met. Control of 130 Vans/160 Drivers (CPC Qualified) and 'O' license proven. Management of sick absence procedure and attendance. Monitoring and responding to quality of service defects. Introduction of world class manufacturing ways of working. Dealing with conduct and grievance issues. Management of change through modernization program. Accurate reporting of data to analyst’s.Health and safety, customer, financial and people performance within unit have all improved, meeting business targets.Collection Manager – Worcester and Hereford
Listed skills include Logistics, Management, Operations Management, Negotiation, and 6 others.
