Patrick Nate Email & Phone Number

Appleton, Wisconsin, United States

Appleton, WI

Appleton, WI

Appleton, Wisconsin

• Held quarterly account reviews to assess client’s needs which helped position innovative business solutions and overcame customer objections.
• Negotiated multiple contracts for businesses valued between $50,000 and $115,000 over the life of the contract.
• Analyzed client’s monthly invoices for inaccuracies which achieved customer loyalty, retention, and profitable account growth.
• Organized implementation of large-scale wireless deployments which provided seamless hardware and software transitions for clients.
• Studied client’s business operations and made recommendations on improving business efficiencies which improved customer loyalty and led to personal number 1 ranking in Quarterly Revenue in Wisconsin / Northern.
• Coordinated 3rd party partner webinars to position new products which met client needs and increased company revenue.

• Utilized relationship building skills to improve customer satisfaction scores from 2.8 to 3.4 which improved scores by over 80%.
• Analyzed sales data entry processes which increased efficiencies for customers and improved employee and customer engagement scores.
• Trained peers on billing and ordering systems which improved service for escalated customers and market-wide customer engagement scores.
• Coached and mentored store associates leading to employee promotions within the company.
• Facilitated weekly team training which improved sales effectiveness and led to top sales ranking in the territory.
• Collaborated with Sales Manager regarding team performance reviews to develop action plans which enabled market to climb to the top ranked sales team in the area.

Appleton, Wisconsin

• Utilized interpersonal skills to effectively explain billing questions during billing system conversion.
• Trained and developed five-person team on new sales strategy which increased overall sales performance.
• Trained sales associates from around the territory at new sales strategy implementation training which led the territory to be ranked in the top 3 of over 20.
• Coached and mentored sales team which led to four (4) associates receiving promotions within the company.
• Led team through billing system conversion while delivering positive sales results.
• Held monthly sales review and annual performance reviews for the sales team which improved employee engagement and created passionate associates.

Plover, Wisconsin

• Led device workshop team and held monthly customer trainings which increased data sales and customer retention.
• Educated customers on best ways to manage data usage which reduced dissatisfied customers and created customer advocates.
• Utilized multiple Microsoft applications to maintain customer repair database.

Bachelor Of Business Administration (B.B.A.)

Bachelor Of Philosophy