Patrick Ng Email & Phone Number

Singapore

1. Development of competitive and consistent pricing for global and regional tenders• Clarify service requirements, and obtain relevant inputs, e.g., shipping profile, customer strategy, target prices, RFQ response guidelines, etc.• Lead conversations regarding the pricing strategy for each tender involved, providing solid justification of the approach to follow with the sales owners• Analyse profitability and rate levels for existing and potential business and pricing; benchmarking… Show more 1. Development of competitive and consistent pricing for global and regional tenders• Clarify service requirements, and obtain relevant inputs, e.g., shipping profile, customer strategy, target prices, RFQ response guidelines, etc.• Lead conversations regarding the pricing strategy for each tender involved, providing solid justification of the approach to follow with the sales owners• Analyse profitability and rate levels for existing and potential business and pricing; benchmarking against competition and DHL pricing for other customers• Drive “deep dive” cost analysis to determine customer-specific costs to serve, e.g., special pickup, customer implants, dedicated linehaul, B2C service, value-added services, etc• Prepare consolidated prices in DHL rate card formats and customer/RFQ templates• Ensure consistency of pricing across customers, products, countries, weight breaks; and enforcement of pricing policies• Ensure documentation of final price proposals and communication to relevant stakeholders according to standards2. Performance of global and regional customer pricing• Perform analysis of bids won/lost, propose recommendations• Conduct post-implementation reviews of rate implementation, “ship to profile”, profitability• Perform “deep dive” profitability analysis• Support the implementation of GPI’s and introduction of new surcharges for global customers3. Improvements to the customer pricing processes• Development of tools, procedures and databases to systemize the tasks of rate setting, profitability analysis, benchmarking, and price simulation• Development and delivery of training on the customer pricing process, tools, and techniques• Lead complex costing analysis of global customers and ensure databases are maintained with the costing factors that are to be used in customer-specific pricing4. Provide advice and expertise to the pricing community and global organization• Act as a global/regional contact for customer pricing Show less

• Taking an analytical role in the Devices Business Unit (DBU) team.• Proven experience in being able to utilize a deep understanding of actual business requirements, market dynamics and translate into measurable metrics.• Collaborate with to a wide set of cross-functional teams regarding in market price planning, implementation and tracking pricing performance.• Track record in being able to perform pricing analysis, identifying pricing opportunities, and developing… Show more • Taking an analytical role in the Devices Business Unit (DBU) team.• Proven experience in being able to utilize a deep understanding of actual business requirements, market dynamics and translate into measurable metrics.• Collaborate with to a wide set of cross-functional teams regarding in market price planning, implementation and tracking pricing performance.• Track record in being able to perform pricing analysis, identifying pricing opportunities, and developing recommendations/solutions to drive towards the business pricing goals of the Devices Business Unit. • Develop and maintain partnerships with internal and external customers to understand the competitive pricing landscape and respond to it in order to meet both DBU and organizational needs• Establish and maintain governance for tracking device buy price and establish margin erosion analysis. • Conduct breakdown cost analysis & quarterly/annual forecasting for device procurement.• Support the Device Business by providing automation and increased technical capability thru the use of VBA/Access & Excel models. Show less

- Regular Regional/Local Pricelists updates to propose to WW pricing manager (usually monthly) and based on meticulous and methodical consolidation of: - Competition strengths and weaknesses (product / price / availability) - Roadmaps and product mangers’ inputs (new product launches, EOL, transitions) - Branded stocks and allocated supply - Channels’ stocks and sales out run rates - Branded in-house stock costs and projected costs - Branded Forecasts and Targets… Show more - Regular Regional/Local Pricelists updates to propose to WW pricing manager (usually monthly) and based on meticulous and methodical consolidation of: - Competition strengths and weaknesses (product / price / availability) - Roadmaps and product mangers’ inputs (new product launches, EOL, transitions) - Branded stocks and allocated supply - Channels’ stocks and sales out run rates - Branded in-house stock costs and projected costs - Branded Forecasts and Targets (volumes, share, revenue, margin growth) • Identifies and proposes to the WW pricing manager the most efficient actions/plans based upon local conditions: quantity break deal prices and programs per key customers/channels; support proposals with sales, marketing & financial targets in mind; continuous tracking of the product mix profitability per channel/key account. • In close relationship with the sales team, collect the special pricing / program requests from sales, confirm the information accuracy, and provide, if necessary, customized quotes / programs to the sales team with optimal lead-times. Must follow up and analyze the efficiency of customized deals. • Good understanding of Seagate Branded product positioning - Close to the market: knows product managers, marketing, sales teams, market studies, market supply constraints. - Pro-actively proposes pricing updates and provides rigorous reporting to WW pricing management. - Strong analytical mind with rigorous methodology - Knows how to analyze Results vs Forecast and proposes action plans and tactics updates. - Responsible for the local sales updates (pricelists, deals, programs) in order to reach sales & financial targets. - Constantly analyze sales results to assess the right sales-in/out pricing per channel. Show less

- Analyze market dynamics, pricing trends, market opportunities, operating and sales margins in order to develop reports, procedures and tools for pricing and quoting. - Works as a business partner to local business leaders, drive sales, increase profits, meet productivity standards and remain competitive with competitors. - Address pricing-related inquiries from Country, ensure great customers purchase experience.- Build sales incentive plan, periodical reports on sales performance… Show more - Analyze market dynamics, pricing trends, market opportunities, operating and sales margins in order to develop reports, procedures and tools for pricing and quoting. - Works as a business partner to local business leaders, drive sales, increase profits, meet productivity standards and remain competitive with competitors. - Address pricing-related inquiries from Country, ensure great customers purchase experience.- Build sales incentive plan, periodical reports on sales performance vs. target, conduct accuracy review.- Build and Implement discount approval matrix for each territory- Support Big Deal approval- Provide regular and ad hoc pricing analysis and reporting for management.- Work at senior levels on a cross-functional basis across the organization to drive to completion complex Pricing & Commercial Analytics projects, ensuring global standard tools are deployed across the region Show less

•Play a supporting role in Tool and System (PRADA, G-SMART, DVRA, RARG)•Establish visibility of regional and country performance on all pricing and yield management levers by measuring and reporting them on a monthly basis (Global Pricing Scorecard); Improve compliance performance on those levers through continuous escalation and follow-up of customers exempted from the implementation of those pricing & yield levers.•No. of Countries covered: More than 230… Show more •Play a supporting role in Tool and System (PRADA, G-SMART, DVRA, RARG)•Establish visibility of regional and country performance on all pricing and yield management levers by measuring and reporting them on a monthly basis (Global Pricing Scorecard); Improve compliance performance on those levers through continuous escalation and follow-up of customers exempted from the implementation of those pricing & yield levers.•No. of Countries covered: More than 230 Countries.•Closely monitor compliance on pricing levers both at regional/country level and at customer level.•Fuel Surcharge: Closely monitor competitor movements on fuel surcharge; measure and report DHL’s Fuel Surcharge index every month to all stakeholders across the region.•Trend reporting: Measure, track and report trends on regional and country compliance performance on a monthly basis. Escalate issues to concerned stakeholders to address.•Increase revenue generation and pricing KPIs compliance performance. Create and implement KPI Revenue Management Tool for Country Sales to review and prioritize which customers to be action on based on the total compliance of the 5 pricing KPIs (GPI, FS, VOLTA, RAS, OWP/OSP) Show less

•Establish visibility of regional and country performance on all pricing and yield management levers by measuring and reporting them on a monthly basis (Pricing & Yield Scorecard); Improve compliance performance on those levers through continuous escalation and follow-up of exempted customers from the implementation of those pricing & yield levers.•No. of Countries covered: 132 Countries.•Closely monitor compliance on pricing levers both at regional/country level and at customer… Show more •Establish visibility of regional and country performance on all pricing and yield management levers by measuring and reporting them on a monthly basis (Pricing & Yield Scorecard); Improve compliance performance on those levers through continuous escalation and follow-up of exempted customers from the implementation of those pricing & yield levers.•No. of Countries covered: 132 Countries.•Closely monitor compliance on pricing levers both at regional/country level and at customer level; escalate list of exempted customers to the countries and stakeholders at APEM RO for actions.•Pricing scorecard: Construct pricing scorecard and price increase (GPI/SPA) revenue impact reports for Regional and Country SMT on a monthly basis.•Global scorecard: Provide regional input on the pricing KPIs to the Global Pricing team; provide input for APEM Marketing Scorecard. •Business rules for Pricing KPIs: Build the business rules for pricing KPIs in conjunction with global guidelines. •Pricing tools and systems: Effectively utilizing existing business reporting and management tools in delivering accurate reports and scorecard.•Customer exemption database: Work closely with the countries in compiling an up to date database of exemption customers.•Pricing scorecard validation: Review and validate the pricing scorecard results together with the Area Teams before publishing it to all internal stakeholders.•Fuel Surcharge: Closely monitor competitor movements on fuel surcharge; measure and report DHL’s Fuel Surcharge index every month to all stakeholders across the region.•Trend reporting: Measure, track and report trends on regional and country compliance performance on a monthly basis. Escalate issues to concerned stakeholders to address.•Compliance to discounting policy: Measure country compliance performance to discounting policy and establish visibility on top 30 countries Show less

•Handling of Profiling & Potential Revenue Mapping (PRM) Project. Identify relevant potential of a customer and further convert those that are addressable into actual revenue.•Creation, implementing and automation of PRM tools to store input files into database format. The stored data is used for further analysis to determine possible growth area and various opportunity & insight to our company.•Creation and automation of PRM Conversion Tool to convert historical version to feed… Show more •Handling of Profiling & Potential Revenue Mapping (PRM) Project. Identify relevant potential of a customer and further convert those that are addressable into actual revenue.•Creation, implementing and automation of PRM tools to store input files into database format. The stored data is used for further analysis to determine possible growth area and various opportunity & insight to our company.•Creation and automation of PRM Conversion Tool to convert historical version to feed into the latest.•The designing and creation of PRM Tracking Report. The tracking report serves as a mechanism to monitor the performance and growth that attributed from this PRM project.•Weekly coordination and consolidation of the PRM Tracking report with Country.•Alias with in-house consultants in designing the queries for the growth area and PRM Tools.•Generate Revenue forecasting Report in forecasting weekly and monthly revenue & shipment performance.•Using Microsoft access and excel in generating Tradelane report which will measure the different lanes performance across AP to US regions•Design and create reporting template for growth performance. Show less

Bachelor Of Science (Bsc), Business Management

Diploma, Computer Studies