Patrick Northcutt Email & Phone Number

Alpharetta, Ga, Us

Atlanta, Georgia, United States

• Promote academic and social development by implementing diverse classroom and outside activities.• Consult with parents to build and maintain positive support networks and support continuing education strategies.• Work cooperatively with other teachers, administrators and parents to help students reach learning objectives.• Observe children to identify individuals in need of additional support and developed strategies to improve assistance.• Plan and implement integrated lessons to meet national standards.

Dunwoody,Ga

• Created activities that focused on academic excellence, character development, team-building, and fitness,I was able to guide the organization in a fresh direction. • Led all enrollment and recruitment efforts, maintaining capacity levels set by leadership.• Supervised planned action set by staff and students, creating a space that would benefit both staff and students.• Facilitated fiscal responsibilities by providing daily enrollment reports, behavioral notes strictly for parents/guardians, and weekly newsletters.• Maximized performance by monitoring daily activities and mentoring team members.• Cross-trained existing employees to maximize team agility and performance. • Developed and maintained relationships with customers and suppliers through account development.

Dunwoody, Georgia, United States

• By conducting in-depth analysis of customer policies, I was able summarize personal accounts, provide documents to approved parties (i.e., lienholder or mortgage companies), explain applicable coverage, and update customer information as requested.• Slashed influx of customer hold time, by managing more than 100 calls on average and providing immediate response and assistance.• Deployed various electronic data systems (e.g., AMS, BOS, Necho, CCAT) for inputting data related to claims, processing payments, account monitoring, and mobile access.• Assisted customers with needs such as opening accounts, depositing or transferring funds, updating account details and signing up for new services.• Surpassed performance goals by approaching interactions with resourcefulness, organization and customer-centric solutions.• Addressed customer complaints and mitigated dissatisfaction byemploying timely and on-point solutions.• Used consultative techniques to understand customer needs andmake strategic referrals to business partners.