Patrick O'Brien Email & Phone Number

Indianapolis, Indiana, United States

Working in a team to support our Retail Support agents, providing sales support for team of 30 helping our thousands of Dealers around the country.

Indianapolis, Indiana, United States

Managing Dealer Accounts for the New England territory, and driving growth.

Indianapolis, Indiana, United States

Assisting SRAM dealers across the country with orders and any questions regarding our bicycle components.

Indianapolis, Indiana Area

Indianapolis, Indiana Area

Carmel, In

Sales Manager at bicycle shop, in charge of inventory management and customer service. Rebranded and built new Squarespace website to save company a considerable amount of money while also differentiating us from other bike shops, many of whom were using the same platform.

2nd Mechanic then Asst. Manager at Non Profit bike shop, helping to refurbish bikes for sale to fund Earn A Bike program for youth.

Fishers, In

Provided office support and planned on-site meetings for clients, ensuring all their needs are met. Researched new business leads and prepared background documents for VP of New Business. Assisted with client planning for upcoming trade shows.

Fishers, In

Designed style book for customer logoResearched prospective clientsDeveloped plan for advertising materials for future event

Assisted with marketing campaign aimed at getting coaches' responses regarding why they coach and developing our email databaseAnalyzed attendant data for annual convention, created demographic study on the 4,000+ attendees, breaking down and presenting data to CEO and Marketing DirectorSimilar analysis on female membership, survey respondents and website analyticsResearched conventions and symposia nationwide, to assist development summer event to compliment the annual conventionExtensive personal data management on new membership from regional coursesHelped coordinate membership outreach event at Major League Soccer gameTravelled to regional tournament to market upcoming convention and deepen relationships with over 300 clubs and coaches

Managed the shipping department of commercial printer, coordinating multiple local delivery routes along with multiple long distance deliveries daily while Shipping Manager was on paternity leaveRan daily production meetings, coordinating with department heads about timing of jobs to ensure on-time deliveryOversaw two shipments of over 800 items each, coordinating with FedEx and UPS to guarantee prompt delivery of time sensitive marketing materials

Managed multiple step projects in Emerging Business & Community ProgramsCreated and formulated plans for upcoming events, from research to initial contact with other involved parties, through the event themselves and follow up after the factDeveloped communication skills through company outreach to community organizations, local venues and businessesCoordinated a team of 3 interns to get projects organized and finished within set deadlinesResearched and proposed a plan for an annual event involving local independent food businesses

Multiple years of summer projects.Cataloged all of company's physical assets' detailed information and implemented a tracking system utilizing serial numbers to compile asset register for tax purposesCalculated utility usage based on electrical consumption and weekly usage, applied for and received Indiana state sales tax exemption on utilities saving over $1,000 per yearResearched and developed a Chain of Custody Standard for incoming paper in order to receive Forestry Stewardship Council certification which lead to the ability for the company to gain new clientsDocumented and reorganized a 15,000 sq ft inventory area of customer inventory and constantly rotating paper stock

Bachelor Of Arts (B.A.), Political Science/International Relations

Minors in both Classics and French

Education record

Study Abroad, 2009, at the Institut des Etudes Politiques