Patrick O'Brien Email & Phone Number

As a customer service position at Commonwealth Group where I Obtained and maximize my people oriented experience, communication skills and my problem analysis and problem solving abilities.is a proven arena for my skill base.My position as a team-player in a people-oriented organization where I can maximize my customer-service experience in a challenging environment to achieve the corporate goals are the main objective in my career.My customer relations experience can be fully utilized to improve customer satisfaction and enhance the company brand name.

Listed skills include Microsoft Office, Personal Finance, Microsoft Word, Credit Card Transaction Processing, and 11 others.

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  Customer Support Representative

  Bankwest

  Jun 2015 - Present - Cbd - Hq

  Identify and assess customers’ needs to achieve satisfactionBuild sustainable relationships of trust through open and interactive communicationProvide accurate, valid and complete information by using the right methods/toolsMeet personal/team sales targets and call handling quotasHandle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolutionKeep records of customer interactions, process customer accounts and file documentsFollow communication procedures, guidelines and policies