Patrick Owens Email & Phone Number

• Business Technology Executive and Operations advisor for multiple private equity backed healthcare clients, providing technology, strategic planning, staffing, and budgeting leadership• Comprehensive due diligence and assessments of capabilities, risks and integration pathways. • Contributions focus on team leadership, succession planning, project management, infrastructure development, and technology considerations in mergers and acquisitions

Orange, Ca

• Developed and led multiple IT solution design and deployment projects for dental network and services provider focusing on infrastructure enhancements • Coached IT personnel in the areas of project planning and management, service delivery, and problem identification/resolution• Initiated, negotiated, and led replacement of enterprise telecommunications carrier ($1.7m annual) creating a manageable, two carrier, enterprise diversified network (AT&T – Verizon) eliminating 4 disparate carriers• Sourced and managed distributed server environment architecture consolidation ($2.0m project)• Led Cloud based UCaaS and CCaaS sourcing, negotiations, and implementation (8x8, RingCentral, 5Nine, Avaya)• Developed, sourced, and implemented comprehensive Disaster Recovery/Business continuity plan including storage (Pure and NetApp) and system (Veeam)• Led enterprise storage investment, selection and implementation ($1.1m project)• Led sourcing, implementation, and deployment of VeloCloud SDWAN technology• Led DRaaS Zerto/Databank implementation

Chicago, Illinois, United States

• Interim department head/FTE leadership sourcing• Meraki SDWAN implementation leadership and technical consulting• Infrastructure uplift leadership and technical consulting

West Palm Beach, Florida Area

• Direct advisor to CIO and IT staff, while overseeing multiple IT solution design and deployment projects for healthcare network provider. • Created strategic plan for department outlining all hardware, application, and staffing projects, actions, and desired outcomes. • Led IT department staff centralization for 45 dispersed team members, updated organizational structure, and redefined staff responsibilities. • Managed and coached IT personnel in the areas of project planning and management, service delivery, problem identification and resolution, and vendor management. • Negotiated contract renewals for telecommunications carrier (AT&T) resulting in 300k annualized savings. • Initiated, managed, and led Enterprise Storage Server procurement and deployment replacing HP EVA with HP 3Par supporting enterprise Laboratory Information Management System resulting in 99% service level agreement achievement for accessioning turnaround times.

Valencia, Ca

• Interim department leader for provider of specialized occupational health treatments for workplace injuries. • Created and managed $4m department budget. • Developed technology and business service level agreement (SLA) with business executives. • Led technology planning and implementations for mergers and acquisitions actions, provided due diligence, integration planning, and risk management expertise. • Led data center relocation from on-premises Atlanta to on-premises in California. • Led data center relocation from on-premises to Switch Las Vegas Co-lo. • Initiated, negotiated, and led telecommunications carrier replacement (Quest Frame Relay to AT&T MPLS) servicing corporate headquarters, data center, and 205 office locations.• Led enterprise software license management (Microsoft, IBM, VMware).

Metairie, La

• IT Department guidance for CapEx and OpEx budget management, staff development, and leadership best practices • Provided IT strategic planning, senior management support, and applications project support

Irving, Tx

• Interim department leader for provider of Third-Party Administration (TPA) services and onsite work healthcare. • Led technology team of 30 members providing fundamental coaching and mentoring. • Re-traded all IT all vendor contracts, determined proper service levels, and led negotiations of updated terms and conditions. • Re-organized IT department, defined responsibilities and support for systems administration, networking, storage administration, and security; provided additional visibly and accountability within team and improved critical response time with greater efficiencies. • Spearheaded renovation of Data Center infrastructure. • Created comprehensive Disaster Recovery and Business Continuity plan.

Tampa/St. Petersburg, Florida Area

• Provided full IT assessments and led implementation projects for benefit administration company. • Led due diligence relating to IBM mainframe and provided network systems assessments • Managed implementation of new SAS and virtual storage solutions. • Led sourcing and onboarding of new Senior Management officials.

Santa Ana, Ca

• Supported Senior IT team of dental group management company.• Provided direct mentoring and coaching to senior managers. • Led technology support for business processes. • Managed special projects related to print/mail processes, merchant credit processing, deployment, administration, and upgrades of IBM AIX system.

Bannockburn, Il

Spearheaded implementation of Lawson ERP system for provider of in-home infusion pharmaceuticals serving over 30,000 patients monthly; responsible for vetting and procuring server and storage hardware, overseeing deployment of new ERP, and providing post-launch support and hand off. Provided IBM AIX installation, system administration, and storage administration. Installed, configured, and maintained IBM Enterprise Storage Server 2105.

General Studies

Associate Of Science (A.S.), Mathematics