Patrick Oxley Email & Phone Number

Produced a strategic plan with both club members and general public, insuring the highest customer serviceMaintain inventory and purchasing for operation of pro shop with sales of $70K annuallyPlan and manage corporate golf outings and grow external sales of club eventsManage, schedule, train and provide disciplinary action for 35 staff membersExecute a series of training events for staff and management

Managed Cleveland Clinic and Metro Hospital LocationsManagement of financials including; cash handling, deposits, daily and monthly sales, food and beverage, budgeting of payrollPreparation of complex reports including; sales and financial and staffingCompliance with agency requirements for tight and restricted deadlinesOrchestrate professional correspondence to vendors and execute negotiations for purchasingProvide counseling to educate employees on corporate policies and customer service expectationsLiaison between corporate management and union stewardsMediate between staff and consumers ensuring satisfaction Coordinate with management on special events and personally handle transportation routes for VIP guestsMaintain equipment dailyConstantly learn and master various computer programs to ensure quality performance

Northeast Ohio Area

Director of Tournament OperationsRecruit and meet with individuals and corporations to plan golf outings. Marketed clubs to generate increased profits of nearly 10% annually.Schedule staff and purchasing of materials for events including food and beverage service and golf merchandise. Course set up and blueprint as well as rules and regulations coordination.Created and managed club events and special promotions, write/design print advertising and coordinate all purchasing.Assisted tournament operations of Buy.Com Professional Golf Tour. Pro Shop MerchandisingDevelop price points for merchandise by analyizing sales and purchasing reports.Maintain accurate inventory and manage purchasing and staffing.Increased sales on averageof 9% annually through marketing techniques and negotiations.Motivation of Individual and groups for golf lessons:Video swing analysis, on course management strategies, short game and bunker play.Encouragement and instilled work ethic for golf students through leadership. Guided 2 students to Division I golf scholarships.Decreased player handicaps by an average of 7 strokes.

Business Management

Psychology