Patrick Paris Email & Phone Number

Greater Nashville Area, Tn

•Conduct on sitebusiness surveys, installations, product upgrades, training and go live support for restaurants, hotels, resorts and Business Partners.•Conduct hardware and software training to include but not limited to the following products; Squirrel Version 1.x, through 8.0, Microsoft SQL 2005, 2008, QSR, Flytech, Compuwave, Merchantlink, Heartland, Mercury, DataCap, and Southern Data Comm, iOS and Android Mobility solutions.•Provide onsite and remote support to over 40 Business… Show more •Conduct on sitebusiness surveys, installations, product upgrades, training and go live support for restaurants, hotels, resorts and Business Partners.•Conduct hardware and software training to include but not limited to the following products; Squirrel Version 1.x, through 8.0, Microsoft SQL 2005, 2008, QSR, Flytech, Compuwave, Merchantlink, Heartland, Mercury, DataCap, and Southern Data Comm, iOS and Android Mobility solutions.•Provide onsite and remote support to over 40 Business Partners world wide.•Provide technical and sales support for 3 Regional sales managers. •Support new beta product testing in both controlled and field environments.•Work directly with programmers on new features and existing issues.•Beta Project Management and implementation.•Manage large installations for restaurants, hotels and resorts consisting of hardware set up, electrical installation coordination, database design, training of both on site staff and Business Partner as well as go live support.•Manage relationship with clients, Business Partners and corporate office to ensure superior customer satisfaction.•Troubleshoot hardware and software products.•Project Management for Corporate Office and Regional Business Partners. Show less

Was responsible for Employee and Manager Training. Restautrant Setup, both front and back of the House. New construction punch list completion. Also, running operations throught the fisrt 4 weeks live for a new restaurant.Also worked as a Restaurant Information Systems Support Specialist out of the corp office in Madison Ga.