Patrick Parry Email & Phone Number

Charlotte, North Carolina Area

• Senior Executive responsible for all Life Inforce Operations for AXA US including 500 total employees located both onshore and offshore. • Accountable for operations strategy, budget, performance goals, and measurements of success. • 20 years’ experience in life Insurance, currently responsible for of Life Inforce Operations including; Call Center, Policy Service and Claims of over 1m policy holders. • Strong focus on Communication and Employee engagement.

Charlotte, North Carolina Area

Chief Claims OfficerCurrently Responsible for:• Life claims and financial disbursements for AXA in Charlotte, NC • Claims for MONY and USFL in Syracuse, NY• Outsourcing performance in support of above functions in Pune and Bangalore India• Major Medical and Disability Income relationship manager

Charlotte, North Carolina Area

Responsible for the Death Claim and Disbursement divisions for AXA Equitable, MONY and USFL. Managing teams in Charlotte, Syracuse and Bangalore. Unit disbursed $2.3 billion claims payments and $800 million on disbursements last year.

Charlotte, North Carolina Area

Led the National Operations Center’s contact center comprised of 110 customer service representatives, 13 leaders servicing three distinct business units: a) clients, b) financial advisors/representative, c) email inquiries. Delivered excellence in customer service to policy owners and financial planners. Responsibilities include: set ongoing contact center strategy, increased efficiencies and effectiveness, create a continuous improvement culture, ensure alignment with other AXA contact centers and employee motivation

Charlotte, North Carolina Area

Promoted from Claims Consultant to manager to Division Manager working in multiple inforce operations including: Disability Premium Waiver, Special Investigation Unit, Heath Administrations, Taxes, Policy Service, Loans, Surrenders, 1035 Exchanges, Maturities, Claims, and closed blocks.

New York, Ny

Various roles over four and a half years including Trainer, Claims Consultant, Special Investigator and Director of Claims for Paul Revere Insurance company, now part of UnumProvident.

Worcester, Ma

Quickly promoted as an individual contributor evaluating disability income claims. Skill set included strong work ethic, able to self-manage, medical terminology, complex mathematical calculations and investigative skills.