Patrick Plourde Email & Phone Number

I love problem-solving and making connections with others, which makes positions within Operations perfect for my personality and really highlights my strengths as an employee. I rely on my strong communication and organizational skills to achieve both personal and professional success and have learned prioritization is key because there are only so many hours in a day to reach goals.Furthermore, I've held various positions throughout my career, with the most recent as a Supervisor of Customer Service at GardaWorld Security Systems, and I'm currently focused on building a strong department with all the new procedures and systems.Between my personal and professional experience, I have learned the following about myself:I can successfully create, implement, and scale action plans to optimize performance.- Identify gaps and trends, then complete root cause analysis- Create and define actions based on findings- Communicate deficit, action, purpose, and expected outcome to relevant contacts- Assign points of contact for each action with timelines- Inspect successful implementation with regular touchpoints to discuss updates- Provide outcome details of project to relevant contactsMy communication style has evolved over time.- Early in my career I was much more amiable - I've become more direct in my approach while still relying on strong relationship development - Bullet Points are amazing- It's still important to follow the Platinum Rule: Treat others the way they want to be treatedI'm a visual learner, yet struggle with audible learning.- I need to take notes - I use a lot of analogies for abstract concepts - I love incorporating quotes when the opportunity presents itself. A favorite is: "If you fail to plan, you plan to fail."It's easy to teach someone how to manage and more difficult to teach them how to lead others.- Managing includes timely completion of tasks/deliverables, prioritization, organization, policies/procedures, etc- Leadership involves effective communication, motivating or inspiring others, creating a team atmosphere, among other crucial necessities- I said I love quotes, and one of my favorites for this item is: "You permit what you promote, and you also promote what you permit." I appreciate learning from others and pulling best practices. It's important to recognize your own strengths and areas of opportunity. I'm a firm believer that a well-rounded team masks personal weaknesses because you're able to partner with others on projects to highlight their strengths, which vary from your own.

Listed skills include Networking, Auditing, Business Planning, Operations Management, and 3 others.