Responsible for the management, development, coordination and tracking of core training programs at CODAC. Assists in the ongoing development of competencies and training plans for all levels of CODAC staff. Assists with coordination and screening of agency interns, fellows, or other in‐training placements within the organization. Monitors and ensures compliance with regulatory requirements around training and workforce development.

Created and facilitated leadership program for managers within Rx Crossroads by McKesson. Instructional design using ADDIE and Kirkpatrick models.

Manage and actively train new agents within Rx Crossroads by McKesson focusing on Insurance and Pharmacy Reimbursement. Expert level in Medicare and Medicaid training.Training includes both product knowledge and systems using Salesforce Soft skill training including Customer Service, Professional Writing, Effective Listening and Client Management Leadership training including coaching and feedback, and Emotional Quotient Awareness Training both in classroom and virtual using WebEx Instructional Design experience using the ADDIE and Kirkpatrick models

At Law Logix my focus was a Senior Trainer on the implementation of E/Verify with fortune 500 companies. I assisted with Implementations and training of company personnel. I also assisted with Instructional Design and Development. Worked with Salesforce extensively.

Manage and advise clients on the set up of e/Learning programs that maximize business results Focus on guiding clients through strategy, competency mapping, blended learning design, technology deployment and value measurement. I work as a strategic partner before, during and after e/learning implementation.

Advise potential students on the different Doctor of Education programs through the College of Education at Concordia University Portland Enroll students into the appropriate Doctorate degree for their career Help walk students through the enrollment process, orientation and the first week of class. Trouble shoot issues with student’s getting started in class including potential PC problems Recruit students through a sales, call center environment Train and coach fellow advisers on best practices in the enrollment process to maximize business results

Collaborated with the Dean of the College of Information Systems and Technology to create training materials for new degree programs including IT 101 Facilitated multiple training's for degree programs within the College of Information Systems and Technology as well as Information Technology basics like Programming, Network Support and Database Design Created new hire training material to maximize employee knowledge of Information Technology programs in a call center environment Developed peer to peer mentoring program to boost productivity within training and call center department Partnered with academic teams to analyze training and coaching needs for their teams then delivered solutions to meet those needs Conducted leadership and managerial training including how to build cohesive teams and conduct proper performance reviews Facilitated Day One new hire orientation and Diversity training company wide Provided training and support with Academic Leadership on basic IT issues

Wrote, edited, and anchored morning and evening newsWon numerous AP awards for journalismHosted multiple successful talk shows Board Op and production Salem KPXQ and KKNT Producer for KFYI morning news Managed multiple successful startup radio stations Stringer reporter for ABC and CBS News Producer of the University of Arizona Sports Network