Patrick Pounder Email & Phone Number

Leeds, England, United Kingdom

Horsforth, Leeds

Currently proving new and existing end users with the most up to date information surrounding all the products and services that Jungle IT have to offer, whether it is licensing, security software, telecommunications or annuity based purchasing. With the business looking to become a fully fledged solution provider, I now work alongside each account managers to ensure their end users are aware of all the latest offerings in the every growing world of IT.

Asda Living Guiseley

Main duties include: • Managing a team of 14 colleagues on varying shift patterns • Ensuring department Key Point Indicators are met on a weekly basis • Organising the receipt and return of stock on a daily basis • Guaranteeing the department is fully stocked and presentable at all times • Dealing with escalated customer enquiries and complaints in a professional manner • Providing a safe and legal environment for all colleagues and customers • Directly involved with store recruitment including selection of candidates, legal training and policy implementation • Taking up the role of duty manager when required – this involves; o Opening and closing the store o Personally responsible for the security of store cash at all times o Providing administrative support to other stores when required o Conducting store visits with regional teams

Asda Living Guiseley

Responsibilities Main duties included: • Personally responsible for the replenishment of stock • Deal with customer orders, queries and complaints • Ensure the store is clean and tidy at all times • Setting up seasonal areas including Festive and Halloween promotional spaces • Taking up the role of supervisor when required, this includes o Ensuring the department is ready for trading on weekends and evening o Providing support to the duty manager as required o Dealing with escalated customer enquiries in a professional manner o Managing a team of three colleagues to ensure the standards of ASDA are met at all times

Bachelor Of Arts (B.A.) (Hons), Russian Studies, 2:1

Activities and Societies: Slavonic Society Social Representative Organising all society events for the duration of 2nd year (1 year.

A-Levels, Maths; Physics; Geography; Product Design, A; C; C; C

Activities and Societies: Rugby 1st XV Second Row and Vice Captain I was part of a team that went to South Africa to promote leadership.