Patrick Quiroz Email & Phone Number

Texas, United States

United States

I create new ways that products or processes could be refined, improved, automated or redone completely. I am highly enthusiastic about streamlining processes and efficiently resolving product issues.

United States

United States

Committed to a creative, and motivated leadership style devoted to the well-being and satisfaction of a team and of clients and customers. Planned, implemented, and managed marketing and sales for home-based business. Utilized social media for advertisements and building relationships.

Plano, Texas, United States

Responsible for maintaining a case load of 100-200 lender placed hazard (LPH) claims during the aftermath of the foreclosure crisis for the mortgage clients (Bank of America, PennyMac, etc.).Expert in reviewing foreclosure and other bank documents to determine insurable interest and date of discovery on claims filed.Reviewed field adjuster inspection documents to determine coverage and damage owed on claims.Trained new hires on foreclosure, REO and other bank documents so they could properly handle lender placed claims.Created XACTIMATE estimates at the desk level for fast track claims.Maintained high customer service by answering/returning calls timely and high closure rate (15-20) a day during a 12-hour CAT workday.Excellent negotiation and communication skills in settling claims with Florida insured’s, publicadjusters and attorneys.Excellent negotiation and communication skills in settling claims with Florida insured’s, public adjusters and attorneys.Interpreted and complied with all regulatory mandates within individual jurisdictions.Investigated potential for recovery by examining evidence of loss and other parties.Coordinated field investigations in order to document and assess damages.Negotiate and mitigate the resolution of claims for effective claim outcome/cost. Timely manage a high claim volume with accurate documentation/investigation.Maintain superior customer service with agents/insureds on high premium commercial accounts.

Dallas-Fort Worth Metroplex

Designed and developed two products for the automotive and healthcare industry.

Dallas-Fort Worth Metroplex

Member/ Student/ Alumni, Product Development & Licensing

High School Diploma, Basics

Activities and Societies: High School Football.