Patrick Reimer Email & Phone Number

Springdale, Oh

Mason, Oh

Accomplishments• Achieved superior problem-solving skills to analyze and resolve issues impacting business operations and goal achievement.• Resolved malfunctions with systems and programs through proven troubleshooting methods.• Organized system infrastructure documentation and operating procedures; therefore, strengthening controls and enhancing overall performance.• Added and improved new features and infrastructures and enhanced new user interfaces with different versions of MAS 200 across two Cintas divisions. • Mentored, coached and delivered in-depth training to users for several applications, imparting knowledge of best practices for protecting data, system integrity, and minimizing errors.Responsibilities• Created business processes and analyzed procedures to align with changing business needs.• Provided several types of operational support for high-volume customer and vendor accounts in rapid-paced environment.• Consulted regularly with internal customers on application development project status, new project proposals and software-related technical issues.• Assessed business needs and problem areas to create focused solutions on multiple applications.• Documented procedures and business processes and shared information with stakeholders.

Cincinnati, Oh

Accomplishments• Performed successful Y2K Compliance Testing on Fixed Assets software package.• Documented the Requirements Phase for the replacement/re-write venture of the department’s system.• Completed the automation and enhancements for the Rate-Base Preprocessor on the department’s application using MS-Excel and MS-Visual Basic Administrator (VBA).• Accountable to the end users with PC-related problems/support/upgrades.Responsibilities• Project Manager during the Analysis/Requirements Phase for replacement/re-write venture of the Regulatory Accounting department’s software.

Cincinnati, Oh

Accomplishments• Planned, administered, and implemented a computerized work environment for the Company.• Launched the ERP computer system for the Sales Team and Accounting Dept.• Expanded other branch locations into a WAN network.Responsibilities• Supervised the Accounting Dept. functionality.• Executed purchases of new and diverse hardware equipment and software upgrades/enhancements for optimum performance.• Maintained and monitored network operations. Incorporated system security for maximum user functionality.

Bachelor Of Applied Science (B.A.Sc.), Marketing, Accounting, And Business Administration, 3.5

Associate Of Science (A.S.), Computer And Information Sciences And Support Services, 3.95

Activities and Societies: Graduated Summa Cum Laude