Our team at VikingCloud specializes in cloud security solutions, focusing on PCI DSS compliance for our clients. With expertise in Salesforce B2B Commerce, we excel in customer engagement and executive services, leading to successful business transactions and partnerships. Our efforts ensure clients navigate the complex terrain of data security with ease and confidence.As an Outbound Sales Specialist at VikingCloud, I provide solutions for cloud security and compliance, focusing on the Payment Card Industry Data Security Standard (PCI DSS). I work with a team of experts to generate leads, pitch products, and close deals with clients across various industries and regions.I have over five years of experience in customer service and retention, previously working as a Team of Experts Representative at T-Mobile U.S.A. Inc. I handled inbound calls, resolve issues, process payments, and upsold services, achieving high customer satisfaction and loyalty ratings. where I learned valuable skills in hospitality, communication, and administration. I am motivated by delivering quality service, exceeding expectations, and creating lasting relationships with customers and partners.