Patrick Ridout Email and Phone Number

• Education and Outreach for Liaison Areas (Business and Engineering)• Teaching learning sessions on a variety of subjects• Informing Students of Services and Resources available to them• Individualized meetings and research appointments for Faculty, Staff and Students• Web based platforms, including Moodle and the library homepage• Various system managements, including OCLC, ILLiad, SUSHI, Trello, and others• Solving issues that arise from any number of… Show more • Education and Outreach for Liaison Areas (Business and Engineering)• Teaching learning sessions on a variety of subjects• Informing Students of Services and Resources available to them• Individualized meetings and research appointments for Faculty, Staff and Students• Web based platforms, including Moodle and the library homepage• Various system managements, including OCLC, ILLiad, SUSHI, Trello, and others• Solving issues that arise from any number of systems• Management of subscription services and other programs the library holds• Coordinating Teaching of Faculty on new services and systems• Collection Development• Cataloguing (Copy and Original)• Acquisitions• Managing LIS Internship Programs (Marketing and Management)• Oversee and supervise the student workforce Show less

Organizing Rare Book and Manuscript Collections; creating finding aids for new, unmarked collections; digitizing manuscripts and oral histories

Responsibilities:• Implementation and upgrade of Kronos software and hardware across a various range of clients and products• Assist clients in understanding their system, and guidance as to how the system can be used• Write advanced stored procedures and SQL for client data extract and import• Lead workshops with clients to analyze their current business processes while forming a solution and creating customized design documents• Documenting design (Interface Design… Show more Responsibilities:• Implementation and upgrade of Kronos software and hardware across a various range of clients and products• Assist clients in understanding their system, and guidance as to how the system can be used• Write advanced stored procedures and SQL for client data extract and import• Lead workshops with clients to analyze their current business processes while forming a solution and creating customized design documents• Documenting design (Interface Design Documents) for future references• Writing implementation guides for clients• Program applications based off design specifications developed with the client project team• Develop interface design specifications between applications and third party vendors such as ADP, Lawson, Oracle, etc• Building, testing, and deployment of interfaces based on document design specifications.• Create and sustain trusting business relationships with clients• Perform knowledge transfers to clients required for support and an understanding of system use• Provide ongoing integration support, troubleshooting, and general assessment and advice for clients Show less

Spending time working with and supervising consultantsmentoring them in both work and life problemshelping to keep things running smoothly by fixing issues consultants may not understand yetgenerally managing lab around campus

Fixed printers, solved customer problems, and generally addressed issues I could solve.