Patrick Ryan

Patrick Ryan Email and Phone Number

Warranty and Service at Farmhand Ltd @ Farmhand Ltd
Damastown Rise, Mulhuddart,County Dublin D15w244,Ireland
Patrick Ryan's Location
Ireland, Ireland
Patrick Ryan's Contact Details

Patrick Ryan work email

Patrick Ryan personal email

About Patrick Ryan

Driver and Responsible

Patrick Ryan's Current Company Details
Farmhand Ltd

Farmhand Ltd

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Warranty and Service at Farmhand Ltd
Damastown Rise, Mulhuddart,County Dublin D15w244,Ireland
Website:
farmhand.ie
Employees:
59
Patrick Ryan Work Experience Details
  • Farmhand Ltd
    Warranty Coordinator
    Farmhand Ltd Jan 2018 - Present
    County Dublin, Ireland
    Farmhand imports and distributes leading machinery brands such as Krone, Amazone, Quicke, APV and Zuidberg through a network of independent dealers throughout Ireland.My role is to manage all warranty claims with all our suppliers. This involves working closely with our dealers and our Service Managers in the field in order to ensure correct procedures are followed.Turnaround times is very important to ensure customers get an excellent aftersales service and I have to be proficient in using CRM MS Dynamics and online customers portals to resolve warranty cases quickly.I manage support calls from dealers and end users in relation to installing or operating a machine from our product range. I support our Dispatch and Sales Departments when ordering kits from Quicke and Zuidberg to match specific tractors by ensuring the correct specs are established and therefore eliminating the risk of wrong kits being ordered.
  • Farm And Plant Buyers Guide
    Sales And Account Manager
    Farm And Plant Buyers Guide Jun 2017 - Dec 2017
    Dublin, Ireland
    I was responsible for selling advertising both print and on-line to a portfolio of customers in the Agri Machinery sector. I was responsible for generating the initial leads and selling to those customers and subsequently liaising with them in relation to the design of the advert and which machines were tobe included in that advert. I managed my customers accounts on an ongoing basis to ensure that they were rebooked as required and that the payments due on the account were made on a timely basis.I joined the Farm and Plant Buyers Guide during a very significant transition period for this company as it had been acquired by Sandhills East. This gave me the opportunity to develop new IT skills and learn a lot about using customer relationship management (CRM) programs and website development.
  • D & S Machinery Ltd
    Product Support And Warranty Manager
    D & S Machinery Ltd Feb 2008 - Jun 2017
    Dublin
    D & S Machinery Limited distributed Landini, McCormick and Solis tractors in Ireland. My primarily role was in the area of Product and Customer Support for the three brands. I had responsibility for a number of the key aspects of the day to day running of the business. These key aspects related to dealer technical support and training, advertising and marketing, warranty and customer after sales service.Providing dealer technical support involves receiving manufacturer training annually in the factory on the latest tractor models. My job required me to be flexible and be available to travel to a dealership on short notice to assist with a technical issue or sales lead.Ensure efficient processing of all warranty claims. This involved checking and processing all claim information in line with the manufacturer rules. Investigate and query unsettled and short paid claims. Assess requests for extra warranty support from a dealer.I was responsible for delivering the marketing strategy created by the manufacturer e.g. Landini and implementing this strategy in the Irish market and within our dealer network. I was the administrator of the online social media accounts for each of the three tractor brands.I enjoyed a good professional working relationship with all the personnel in the dealer network and their customers. I always aimed to address dealer and customer issues as soon as they arise and provide positive solutions. Working in a family business with a small, flexible team had given me greater autonomy and helped me to adapt quickly to a ever changing market.
  • Kelly'S Of Kilkenny
    Parts Department
    Kelly'S Of Kilkenny May 2006 - Sep 2006
    Hebron Road, Kilkenny, Co. Kilkenny
    Store Person in main Valtra, JCB and McHale dealership with responibility for serving customers and dealing with telephone queries for spare parts.Other duties included checking stock quantities with reference to invoices and ordering general/emergency parts.
  • Frs Network
    Relief Milking / Farm Labourer
    Frs Network May 2004 - Aug 2006
    Thurles, Co. Tipperary
    Responsible for livestock and milking duties in farmer's absence.
  • M & S Machinery Ltd.
    Workshop
    M & S Machinery Ltd. May 2005 - Aug 2005
    Cashel, Co. Tipperary
    Mechanic Assistant in main New-Holland Agricultural & Construction dealership, assisting qualified mechanics in all areas of repairs. Assembling new machinery implements and used tractors for retail.

Patrick Ryan Skills

New Business Development Sales Management Negotiation Parts Business Strategy Manufacturing Training Business Planning Lean Manufacturing Agriculture International Sales Sales Project Management Purchasing Team Leadership Marketing Strategy Key Account Management Product Development Sales Operations Customer Service Business Development Strategic Planning Automotive

Patrick Ryan Education Details

  • Institute Of Technology Tralee, Tralee, Co. Kerry
    Institute Of Technology Tralee, Tralee, Co. Kerry
    Bachelor Of Science (Honours) In Agricultural Engineering Management
  • Ftmta Skillnet
    Ftmta Skillnet
    Fetac Accredited
  • Ftmta Skillnet
    Ftmta Skillnet
    Fetac Accredited
  • Teagasc
    Teagasc
    Green Certificate
  • Gairm Scoil Mhuire, Thurles, Co. Tipperary
    Gairm Scoil Mhuire, Thurles, Co. Tipperary
    Leaving Certificate
  • Ballycahill
    Ballycahill
  • Ballycahill
    Ballycahill

Frequently Asked Questions about Patrick Ryan

What company does Patrick Ryan work for?

Patrick Ryan works for Farmhand Ltd

What is Patrick Ryan's role at the current company?

Patrick Ryan's current role is Warranty and Service at Farmhand Ltd.

What is Patrick Ryan's email address?

Patrick Ryan's email address is pa****@****ail.com

What schools did Patrick Ryan attend?

Patrick Ryan attended Institute Of Technology Tralee, Tralee, Co. Kerry, Ftmta Skillnet, Ftmta Skillnet, Teagasc, Gairm Scoil Mhuire, Thurles, Co. Tipperary, Ballycahill, Ballycahill, Griffith College Dublin.

What are some of Patrick Ryan's interests?

Patrick Ryan has interest in Carlisle, Club And Member Of The Ben Dunne Gyms, Ballycahill G, Member Of Holycross, Keen Interest In G.

What skills is Patrick Ryan known for?

Patrick Ryan has skills like New Business Development, Sales Management, Negotiation, Parts, Business Strategy, Manufacturing, Training, Business Planning, Lean Manufacturing, Agriculture, International Sales, Sales.

Who are Patrick Ryan's colleagues?

Patrick Ryan's colleagues are Kevin Riches, Tyrone Pete, Jack Stynes, Stephen Scrivener, Cormac Megaw, Mark Donohoe, Christina Farenden.

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