As 2IC, supported the store manager and corporate office in managing daily operations, to ensure optimal store performance. Played a key role in menu development, contributing to the creation and implementation of new selections and seasonal updates. Also assisted in the design of retail displays and configuration adjustments of the store’s layout, ensuring alignment with brand standards and enhancement of customer experience.

Manage restaurant operations, including maintaining customer service levels, staff hiring, implementing training plans, crew and manager schedules, inventory management, health and safety, and food preparation.