Patrick Ryan Email & Phone Number

Limerick, County Limerick, Ireland

Limerick, County Limerick, Ireland

Limerick

Limerick

· In Channeladvisor I am responsible for supporting clients with multiple different marketplace such as, Amazon, Walmart, eBay, Google Shopping Actions, Facebook marketplace. Also, I liaise regularly with marketplace support teams to ensure the customers issue is resolved.· Supporting customers on ChannelAdvisor Platform to ensure that their product data.

Ennis, Co.Clare

• I provided level 2 technical support for customers worldwide (Euromaster, Continental, Michelin Solutions, AIM, Apollo)
• Troubleshooting PDA and website issues with client via Remote Support, Over the Phone or by Emailing the client
• Ensures services meets outlined SLA
• Identify and repair hardware and network connectivity issues.
• Conduct weekly calls with the client to discuss the tickets Analysis
• Lead and Particpate in daily scrum meetings

Clonmel Co.Tipperary

Mian Duties Included:-Responsible for the updating of Production Control Records (PCR) and Packaging Orders (PO) when changes are required, and also ensuring these changes are signed by Production and by Quality.Once signed I scan the document onto the SharePoint system thus ensuring that the most up to date and approved version of the document is readily.

Castletroy, Limerick

Main duties include:- Project member for HRIS software development and implementations. - Maintenance of HRIS related information on the HR website. Devising product specific user manuals and help documents to increase efficiency of HR operations.- Advising customer/stakeholders on all aspects of usage of HR Information Systems, such as UL’s Employee and.

Dungarvan Co.Waterford

Main duties included:- Scanning all historic data for all employees (current and former employees) to electronic versions. The electronic versions were scanned to Glanbia's SAP HR system.- Keep log of all the employees whose files were uploaded onto SAP system- Troubleshooting any issues employees may have in relation to viewing scanned documents.

Catherine Street, Waterford

Main duties included:-Dealing with General Public at the counter and over the telephone.-Enhanced IT skills using CCTS, CAS applications-Compiling court lists-Receiving payments, and issuing of receipts for payments collected. -Daily Accounts Reconciliation-Daily Back up of the Citrix system

Francis Street, Limerick

Master Of Science - Ms, Cybersecurity, 1.1

In the completion of MSc in CyberSecurity A thesis was completed on: "Is SBOM an effective solution in identifying and mitigating against.

Specialist Diploma, Information & Network Security, 2.2

The modules in this course covered were: - Cryptography & security fundamentals - Communication & cryptographic security protocols.

Honours Degree, Business Computing, 2.1

My final year project was on "How state support has impacted on the level and type of Business set up in Ireland" The course content was.

Leaving Certificate