B2B sales in the UK market, upselling PayPal products to drive revenue.Managed full sales cycle from lead generation to closing.Integrating PayPal products onto clients websites.

Vetting of charities who applied for monetary/product donations from our partner organisations, e.g., Google, Canva, LinkedIn. Researching organisations to ensure funds were distributed to legitimate causes worldwide.

Dealing with a wide range of customer queries to ensure first contact resolution and a high level of customer service. Cross selling different products to maximise sales for the company. Achieved level four underwriting license and completed courses in GDPR compliance.

Promoted the business on day trips to other companies and community events to increase the loan book of the credit union. Conducted market research on competitors.Managed social media accounts and ran online competitions to increase customer engagement. Contributed to the re-design of the company website.Helped create traditional offline advertisements such as point of sale displays and the annual AGM booklet. Dealt with a large volume of customer queries via phone and email.

Throughout my time studying in NUIG I worked weekends and holidays for my father's plumbing business. While many of the tasks are not directly attributable to the business world the role did involve tasks such as communicating with various stakeholders like customers, employees, and suppliers, and administrative duties such as writing invoices and purchasing goods from suppliers, as well as the more specific plumbing duties