Patrick Sharrow Email & Phone Number

Robinson Township, Pennsylvania, United States

Pittsburgh, Pennsylvania, United States

Deliver exceptional service to customer base through an innovative and inclusive approach to customer engagement, storepresentation, and operational standards.− Lead and motivate team members to reach and exceed performance metrics, including sales, customer service, andcharms.− Utilize reporting and metrics to employ data-driven decision-making and strategize methods to increase sales andoperational efficiencies.− Direct the visual presentation, product flow… Show more Deliver exceptional service to customer base through an innovative and inclusive approach to customer engagement, storepresentation, and operational standards.− Lead and motivate team members to reach and exceed performance metrics, including sales, customer service, andcharms.− Utilize reporting and metrics to employ data-driven decision-making and strategize methods to increase sales andoperational efficiencies.− Direct the visual presentation, product flow, replenishment, and operational standards throughout the store and serve as anexample to leadership team.− Foster an inclusive and inviting environment to engage and retain staff, encourage knowledge sharing, promote internalgrowth, and build a comprehensive network of talent.− Guide and support team members in carrying out daily operations, such as POS system management, inventory, pricing andmarkdown processes, loyalty programs, and overall housekeeping standards.− Ensure full compliance of Asset Protection policies, including shortage prevention, inventory control, and complianceprocedures. Show less

Managed the overall operations and logistics of the store, employing strategies to improve customer service, drive store salesand performance, increase profitability, and retain knowledgeable and satisfied employees.− Ensured excellent service to yield high levels of customer satisfaction while maintaining and promoting compliance withcorporate policies and procedures.− Motivated team members to meet sales objectives and improve product knowledge by providing mentorship and… Show more Managed the overall operations and logistics of the store, employing strategies to improve customer service, drive store salesand performance, increase profitability, and retain knowledgeable and satisfied employees.− Ensured excellent service to yield high levels of customer satisfaction while maintaining and promoting compliance withcorporate policies and procedures.− Motivated team members to meet sales objectives and improve product knowledge by providing mentorship and training.− Created an engaging atmosphere to foster a diverse and inclusive working environment for all staff.− Coordinated the arrangement of promotional material and in-store displays to attract customers and increase store traffic.− Reviewed and approved weekly schedules, coordinating with assistant managers and team leads to ensure ample staff tomaintain store upkeep and support customers.− Achieved monthly financial objectives, ensuring staffing assignments align with budget goals. Show less

Lowe’s Home Improvement, Louisville, KYDelivered quality customer service while maintaining a clean, safe, and stocked Floor and Home Décor Department.− Assisted customers with flooring and home improvement projects and collaborated with third-party installers to ensurecustomer needs were met.− Coordinated the delivery of merchandise, as well as logistics for the installation process for customer flooring projects.− Provided mentorship, training, and guidance for a team of… Show more Lowe’s Home Improvement, Louisville, KYDelivered quality customer service while maintaining a clean, safe, and stocked Floor and Home Décor Department.− Assisted customers with flooring and home improvement projects and collaborated with third-party installers to ensurecustomer needs were met.− Coordinated the delivery of merchandise, as well as logistics for the installation process for customer flooring projects.− Provided mentorship, training, and guidance for a team of 10 within the department, assisting with customer interactions,delegating tasks, and coordinating schedules.− Successfully met and maintained monthly sales and installation goals by promoting products, positively engaging withcustomers, offering exceptional service, and creating a proficient and knowledgeable team. Show less

Oversaw the daily operations of the story, including opening and closing procedures and responsibilities.− Ensured the overall financial performance and success of the store by meeting and exceeding sales and profit goals.− Promoted adherence to all HR policies and procedures, such as time card procedures and disciplinary action.− Participated in the new hire and onboarding process, carrying out interviews, guiding new hires through the I-9 process, andproviding mentorship and… Show more Oversaw the daily operations of the story, including opening and closing procedures and responsibilities.− Ensured the overall financial performance and success of the store by meeting and exceeding sales and profit goals.− Promoted adherence to all HR policies and procedures, such as time card procedures and disciplinary action.− Participated in the new hire and onboarding process, carrying out interviews, guiding new hires through the I-9 process, andproviding mentorship and training.− Maintained corporate standards for merchandising and displays to attract new customers and increase store traffic. Show less