-Oversight of MA and NH maintenance teams-Creating and improving processes related to unit turns, renovations, and work order management-Establishing and maintaining 3rd party vendor relationships (e.g. contractors, roofers, plumbers, electricians, painters, etc)-Building and maintaining relationships with municipal departments (e.g. building dept, inspectors, code enforcement, etc)

⋅ Defines and drives overall company strategies, established and implemented the company’s operative goals and objectives, and identified, developed, and implemented innovative marketing solutions necessary for brand awareness⋅ Monitors, benchmarks, and evaluates system performance; maintains accountability for developing and manages all budgets and plans associated with information technology, software, systems, data, and the resources needed to manage, support, and evolve these areas⋅ Analyzes current organizational infrastructure and aligns it with the strategic business plan; ensures the organization is adhering to current laws, regulations, business and economic trends that impact business⋅ Operates and manages the customer support functions; ensures the security of the business and assets stay ahead of cybersecurity threats⋅ Fosteres a positive environment in which the team of employees is engaged and challenged by what they do and who they work with, and have the necessary resources for successful growth in their roles⋅ Provides technical vision, planning, and implementation of improvements; displayes competency in relationship building, and the distillation of complex problems into succinct directives to employees

⋅ Managed 7 renovation and new construction projects totaling $8M in value; managed construction personnel, reviewed and approved invoices, and initiated bid scopes of work⋅ Drafted and processed contract scopes and requests, composed the scope of work by identifying products, specifications, performance standards, and contract documents, and established the schedule and budget⋅ Prepared and distributed bid packages to qualified vendors and conducted pre-bid meetings; updated and reported on the projects performance on a regular basis through the schedule, cost report, weekly report, progress photos, and accounting calls⋅ Monitored field operations daily through site visits and inspections, advised on job safety protocols, and prepared and submitted contracts, change orders, and purchase orders

⋅ Managed 5 projects with a total value of $1.5M, conducted subcontractor buyouts while analyzing budgetary constraints, and sent weekly budget reports to senior management⋅ Provided a customized schedule and accurate projections to key stakeholders both internal and external; communicated project scope, direction, and delivery to Senior Project Manager, site crew members, and vendors⋅ Led weekly conferences with owners to update them on progress, respond to inquiries, and address problems with a solution-oriented approach

⋅ Managed the daily operations of the Vascular Surgery Department; provided leadership, guidance, and training to a 4-person team⋅ Assisted the Chief Surgeon in managing the practice by adhering to long and short-term goals; oversaw the surgical schedule of 7 vascular surgeons⋅ Recognized for an ability to rapidly identify problems, project potential obstacles, and clearly communicate logical and feasible solutions leading to the successful mitigation of administrative problems

⋅ Assisted in managing the daily operations of the Colon & Rectal Surgery Department; answered phone calls, scheduled appointments, entered clinical billing, organized and scanned patient documentation, updated patient demographic data, and obtained referrals⋅ Administratively managed the Rectal Cancer Clinic and provided clinical support when appropriate; served as the Department Privacy Officer to train employees on patient confidentiality and report discrepancies⋅ Transcribed multifaceted communication in email and letter formats; assisted the Fire Marshal on the floor

Received 16 service awards2 tours to Operation Iraqi Freedom