Patrick Skarupa Email & Phone Number

Richmond, Virginia, United States

• Working from Home in a call center type position.
• Taking inbound calls to assist drivers of associated companies with accident and damage claims for their fleet vehicles.
• Organizing repairs with associated vendors and becoming a line of contact for drivers, their company, and repair shops.
• Providing support and follow-up for roadside assistance when necessary.
• Keeping accurate records to keep claim, client, and driver information up to date while also making sure anything is properly adjusted as new standards and regulations are pushed forward.

Richmond, Virginia, United States

• Making outbound and taking inbound calls for members of a credit union as a part of their generalcollections department.
• Primarily centering both in and outbound calls on the subject matter of a member's past dueaccount balances, communicating options and possible consequences, while working with them to aidin repayment.
• Working with automated dial and notation programs to continuously keep productive in a call centerenvironment while also notating the subject matter of each call.
• In many cases also acting as a customer service agent for both debt and non-debt related issues.
• For both collection and customer service, working closely with supervisors and several otherdepartments to expedite, properly escalate, and keep proper communication open concerning memberaccounts and concerns.
• Shortly after training, moving to a work from home environment using provided equipment.

Richmond, Virginia, United States

Position primarily involved waiting and bussing tables front of house - but other duties were done as needed: Involvement in food prep and dish wash Organizing supply and stock Maintenance and upkeep of both the outside and inside of the premises

Prospect, Connecticut, United States

Assistant Manager of dairy/frozen departments. Ordering, receiving and organizing the storage of stock from both main warehouse and independent vendors. Merchandising and organizing product in accordance to plan-o-grams, along with "as needed" adjustments when necessary. Maintaining a neat and customer-friendly work environment. Stepping in for larger.