Patrick Snodgrass Email & Phone Number

Colorado, United States

Responsible for sales, service, and support of assigned GM franchise dealers and associated GM Financial products. Providing quality customer service by satisfying the business needs of the dealers, manufacturer partners, and GM Financial. Develop dealer relationships that generate loan and lease contracts, floor plan accounts, and commercial lending accounts according to GM Financial's established credit risk and profitability models.

Greater Denver Area

Responsible for 10 dealers, researching and analyzing credit risks assessing credit history and approving or denying extension of credit for potential borrowers. Use a consultative and collaborative approach to build relationships with senior dealership management and increase sales. Team Lead of 4 analysts by documenting underwriting guidelines and best practices to improve compliance and reduce errors. Negotiate complex resolutions to business related activities with senior management… Show more Responsible for 10 dealers, researching and analyzing credit risks assessing credit history and approving or denying extension of credit for potential borrowers. Use a consultative and collaborative approach to build relationships with senior dealership management and increase sales. Team Lead of 4 analysts by documenting underwriting guidelines and best practices to improve compliance and reduce errors. Negotiate complex resolutions to business related activities with senior management. • Review financial contracts and supporting documents for accuracy, fraud and consistency. • Manage a portfolio of 10 dealers producing over $150 million in annual revenue.• Capture automotive finance contracts that meet GM Financial profitability criteria for pricing and performance. Show less

Tempe

Responsible for analyzing employees viewing and taking action on JPMorgan Chase debit cards, credit cards, and retail accounts through any application that interfaces with account and customer information in order to identify impropriety and/or code of conduct violations. Proficient in all methods of fraud and utilizes multiple data sources to obtain and manipulate data and requires a high level of confidentiality. Succeeds in a fast-paced and team-oriented environment where strong… Show more Responsible for analyzing employees viewing and taking action on JPMorgan Chase debit cards, credit cards, and retail accounts through any application that interfaces with account and customer information in order to identify impropriety and/or code of conduct violations. Proficient in all methods of fraud and utilizes multiple data sources to obtain and manipulate data and requires a high level of confidentiality. Succeeds in a fast-paced and team-oriented environment where strong analytical, investigative and communication skills, are leveraged to support our company's ability to deliver world-class fraud detection and customer centric solutions to its internal and external customers. Communicate my findings by way of written reporting to Global Security and Military Affairs, Human Resources, and Management.Performs quantitative and qualitative analysis on debit card, credit card, and retail accounts that have had or are at risk for internal fraudulent activity. Presents appropriate tactical, strategic or procedural solutions to minimize fraud losses or prevent unnecessary customer disruption. Show less

Phoenix, Arizona Area

Working with management to help improve the philosophy and direction of the department. Present and calibrate weekly calibrations with peers and identify how to improve bad demand and quality. Expert in all areas of Customer Data Accuracy Program (CDAP), strategically and tactically display good problem solving skills.• Train and educate new BustOut Representatives to the department. • Train and educate representatives to CDAP process and help with CDAP referral mailbag.• Presented… Show more Working with management to help improve the philosophy and direction of the department. Present and calibrate weekly calibrations with peers and identify how to improve bad demand and quality. Expert in all areas of Customer Data Accuracy Program (CDAP), strategically and tactically display good problem solving skills.• Train and educate new BustOut Representatives to the department. • Train and educate representatives to CDAP process and help with CDAP referral mailbag.• Presented improvements to policies to help generate a more positive customer experience. • Proficient in working assigned Queues for risk levels and trends while maintaining 100% stick rate.• Executive Office referrals from Fraud and Lending.• Analysis decision quality with peers and mentor representatives. • Administer and delegate multiple mailbags within the department. Responsible for analyzing existing credit card accounts to determine credit worthiness and the appropriate credit line assigned. Reviews account performance, credit bureau information as well as other related information in order to determine the appropriate action. Make contact applicant via phone to get additional information that will lead to a more informed decision and providing exceptional customer service when receiving inbound customer calls. Provides feedback to management regarding trends and make recommendations for revisions to refine our existing credit policies. Show less

Phoenix, Az

Researched competitors’ strategies and offerings, and used product knowledge to generate solutions that met customer needs and business objectives. Pre-call duties include using automated sales tools to perform research into customers’ businesses and account information in order to develop appropriate selling and pricing strategies. • Financial expertise by analyzing and evaluating financial data, patterns and trends to determine the financial impact of a decision on the customer and the… Show more Researched competitors’ strategies and offerings, and used product knowledge to generate solutions that met customer needs and business objectives. Pre-call duties include using automated sales tools to perform research into customers’ businesses and account information in order to develop appropriate selling and pricing strategies. • Financial expertise by analyzing and evaluating financial data, patterns and trends to determine the financial impact of a decision on the customer and the company.•Knowledgeable with customer business models and operating structures and offers logistic sales solutions that support the customer’s strategic business objectives.•Applies knowledge of the features and business applications of services, products and customer-facing technology offerings and solutions.•Assesses, identifies, measures and monitors customer or business needs in order to make decisions and take appropriate actions. Builds business partnerships and develops key customer relationships to maximize account profitability.•Understands the customer’s business and aligns account strategies to customer goals.•Conducts competitive analysis of competitor’s offerings and strategies, and maintains awareness of competitive environment.•Conducts customer analysis to identify customer needs, determine the impact of products/services on customers, and identify which products, services and features to promote to current/ potential customers.•Created and developed strategies and plans for effectively managing accounts.•Solicited information using information gathering techniques such as asking open and closed-ended questions, probing for details, and interviewing others to obtain additional information. Show less

Phoenix, Arizona Area

Developing a strong rapport with our clients, providing our future prospects and current residents the highest level of customer service. Always finding new ways to boost revenue and decrease expenses for the property. Completed courses through the Arizona Multihousing Association and has experience working with Multi-Family. • Demonstrated exceptional work ethic and teamwork resulting in a promotion to an Assistant Community Manager role. • Recognized for ability to quickly… Show more Developing a strong rapport with our clients, providing our future prospects and current residents the highest level of customer service. Always finding new ways to boost revenue and decrease expenses for the property. Completed courses through the Arizona Multihousing Association and has experience working with Multi-Family. • Demonstrated exceptional work ethic and teamwork resulting in a promotion to an Assistant Community Manager role. • Recognized for ability to quickly establish rapport with customers, over deliver to our customers and build a loyal clientele.• Facilitate and generate different incentives for our teams to improve sales and reach attainable goals. • Accurately allocate depositing of monthly rent payments. • Walking through our property daily, inspecting vacant units and working closely with our Maintenance Supervisor discussing how we can keep improving our property. • Addressing residents of all issues that affect their tenancy, including lease renewals, late notices, NSF notices, violation letters, and notices informing residents of pending evictions and court filings. Show less

Record all transactions promptly, accurately and in compliance with bank procedures.Advise and promote bank accounts and services to members. Answering inquiries regarding checking and savings accounts and other bank related products. Perform specialized tasks such as preparing cashier’s checks, money orders, issuing traveler’s checks and exchanging foreign currency.[Type text]