Vp Personal Accident & Health Major Loss Centre Of Excellence, Claims Emea
Belgium
Senior manager. Leading a team of senior experienced claim handlers based across Europe handling in-country and providing support for crossborder major personal accident claims within EMEA. Responsible for management of technical, operational and strategic matters within the team, including setting authority limits, providing technical support and guidance, achieving customer service targets, quality control, training and development, managing salary budget, reporting to major… Show more Senior manager. Leading a team of senior experienced claim handlers based across Europe handling in-country and providing support for crossborder major personal accident claims within EMEA. Responsible for management of technical, operational and strategic matters within the team, including setting authority limits, providing technical support and guidance, achieving customer service targets, quality control, training and development, managing salary budget, reporting to major stakeholders and compliance. Strong customer service focus with development of initiatives to enhance service proposition to the customer. Accomplished auditor with completion of technical and compliance audits throughout the region.Claims Account Relationship Manager for Healthcare Insurance Plan(s) for Expatriates. Show less