Patrick Stephenson Email & Phone Number

Raleigh, NC, US

Raleigh, North Carolina, United States

• Oversee the day-to-day operations of the Transfer Connection Village at Wolf Village Apartments
• Supervise and support a team of 4 village mentors, 3 Resident Advisors, and 1 graduate assistant
• Develop and implement strategic initiatives to enhance the Transfer Connection Village Program
• Collaborate with university partners to create a comprehensive support system for transfer students
• Create and deliver targeted programs and workshops specifically designed for transfer students
• Implement data-driven assessment to measure program effectiveness and improve programs and services

Raleigh, North Carolina, United States

• Select, supervise, train, and provide feedback to 22 Resident Advisors and 1 Graduate Assistant
• Manage the daily operations of a twelve (12) story suite-style community of 650+ first year students
• Assist operations of the Engineering Village, a first year living and learning community
• Support 10 Engineering Village Mentors (VM) and 500+ first-year engineering students
• Implement and facilitate foundational and ongoing training for undergraduate student staff
• Develop and implement facilitation guides addressing residential curriculum programming

Raleigh, North Carolina, United States

• Engaged in literature review to develop knowledge around sense of belonging in transfer students
• Worked with Director, Coordinator, and Research Assistants to engage in qualitative research project
• Participated in research training to develop interviewing skills to utilize with research participants
• Collaborated with team to develop virtual research protocol caused by COVID-19 disruption
• Identified and communicated with first/last semester Life Sciences transfer students eligible for study
• Communicated with research subjects on scheduling and remuneration related to research experience

Raleigh, North Carolina

• Selected, supervised, trained, and evaluated Resident Advisors, 10 directly and 13 indirectly
• Managed operations of a 6 building community of 1100+ sophomores to graduate students
• Advised residential council through training, elections, programming, and overseeing $8,000 budget
• Implemented residential curriculum through conducting training, programs, & committee work
• Participated in duty rotation for 2700+ residents, responding to facilities, emergencies, and crisis issues
• Administered student conduct hearings and decide sanctions for involved students

• Met with students on a regularly scheduled basis to develop skills associated with academic success.
• Developed professional relationships with students in order to assess individual strengths and weaknesses
• Provided individualized support and tailored sessions to a student’s unique skill sets, abilities, and needs
• Fostered academic independence and empowered students in all areas of their academic lives.
• Aided student-athletes transitioning to college with technology mastery and skill development
• Supported development of cognitive skills and abilities necessary and expected at the collegiate level.

Raleigh, North Carolina

• Engaged in 1:1 career counseling sessions ranging from 30 to 60 minutes with 8 to 10 students per week
• Coached students on job search, resumes, cover letters, interviewing, networking, and other career topics
• Facilitated/analyzed assessments of values, skills, interests, and personality of students for career support
• Used assessment results to explore potential course, major, and career decision pathways with students
• Reviewed personal statements and offered guidance on graduate school and scholarship processes
• Facilitated counseling groups for 4 to 12+ students on internship and job search strategies and techniques

• Co-facilitated student programs with 50+ students in values exploration and goal development activities
• Coached 5+ students per semester on various topics for roughly 25 hrs. per semester over three semesters
• Worked with students on the exploration and creation of academic and community goals for the semester
• Supported fellows in developing a sense of belonging and identity within the University
• Aided fellows in utilizing individuals and support systems that aided in their transition to college
• Educated fellows in synthesizing connections among experiences and broadening their own POV

Raleigh, North Carolina, United States

• Supervised and supported staff of 4 resident Advisors and community of 400+ summer school residents
• Managed summer budget of $2,000 utilized for social and educational programming activities
• Assisted in planning and implementing programs in coordination with RA staff and Assistant Director
• Supervised move-in/move-out processes between Spring, Summer, and Fall academic sessions
• Coordinated with housekeeping and facilities to ensure spaces were prepared for new residents
• Respond daily to resident questions and concerns regarding housing, conflicts, transitions, etc.

Raleigh, North Carolina, United States

• Served as institutional representative and promoter of ACPA as a professional organization
• Provided opportunities for networking, professional development, and career extension and advancement
• Engaged in professional development opportunities with other graduate students and new professionals
• Developed knowledge about ACPA, sub-units, coalitions, commissions, and communities of practice
• Connected with graduate students and new professionals to expand personal and professional network

• Reviewed and created floor plan designs to standardize models and create consistency across department
• Assisted in curriculum development and program creation and planning for 21-22 academic year
• Collected and distributed housing data on room size and count across for Covid-19 quarantine housing
• Participated in weekly staff meetings, planning reopening and managing Covid-19 concerns/restrictions
• Met weekly with Assistant Director for check-in, reviewing assignments, and professional development

Smithfield, North Carolina

• Worked with multiple Directors to create new outline to optimize Student Success Center website
• Researched community college CARES, Advising, Career, and Clinical Counseling Services across the state
• Utilized research to assist in creating web pages for JCC's revised Student Success Center website
• Created drafts of pages, resources, forms, etc. for the services provided by and connected to the center
• Engaged in planning and development of mental health programs for students, faculty, and staff

Apex, North Carolina

• Served as regional resource for policy review and technical training for 25 locations and 500+ employees
• Created/implemented training plans for new and continuing regional Customer Service Managers
• Coached, evaluated, and engaged in accountability conversations with regional mgmt. teams (SM & CSM)
• Onboarded regional management and personnel through introduction to strategy and company culture
• Facilitated weekly meetings & training sessions via conference calls, regional meetings, web-sessions, etc.
• Participated in creation and implementation of regional training materials & standard practice updates

Garner, Raleigh, Benson, And Apex, North Carolina

• Recruited, interviewed, hired, and trained 500+ employees across 30+ regional and statewide locations
• Provided ongoing performance coaching and conducted quarterly and annual performance appraisals
• Routinely supervised 60+ employees, supporting their professional development and skill refinement
• Supported team members in connecting skills to professional goal creation, pursuit, and attainment
• Utilized company financial and productivity tools to ensure successful and profitable total store operations
• Managed total store operations in the absence of the Store and Assistant Manager weekly (10+ hrs/week)

• Selected, supervised, trained, and evaluated 12 Office Assistants serving a community of 650+ residents
• Managed provision of services including key processing, mail delivery, and collateral check-out system
• Trained and supervised 20 Resident Advisors on admin. functions related to serving community residents
• Coordinated and implemented general semester and holiday desk staffing schedules.
• Managed and processed payroll for combined Office Assistant and Resident Advisor team
• Performed staff evaluations, assessing performance, successes and opportunities, and future goal setting

• Created and monitored check-in/out process for 20+ conference groups ranging from 20 to 250 students
• Selected, supervised, trained, and evaluated 7 summer conference assistants
• Performed facilities checks before/after conference check-in/outs including common and individual spaces
• Prepped/de-prepped rooms for conference guests through placing bedding/toiletries for each bed-space
• Served as a direct point of contact for guests for lock-outs, facilities issues, noise complaints, etc.
• Assisted in conference season activities to transition from student to conference housing and back

• Served on a team of 27 Resident Advisors supporting a community of 1450+ First-Year students
• Engaged in community development through individual connections and cultivating inclusive environment
• Provide resources, programming, community connections, and development opportunities to residents
• Created monthly bulletin boards on topics including diversity, academics, engagement, and health.
• Facilitated programs connecting residents to resources and create community building opportunities
• Serve in duty rotation for 1450+ residents, responding to facilities, emergencies, and crisis issues

• Provided exemplary customer service for housing community of 500+ residents
• Represented University Housing as the first point of contact for students, parents, and administrators
• Managed scheduling professional staff appointments and common area room reservations
• Maintained logs of key check-outs, package deliveries/receipts, item and game rentals, and facilities issues
• Performed correspondence management by directing deliveries, logging packages, and processing mail
• Coordinated with team to ensure quick and efficient opening, closing, and holiday check-in/out processes

Master Of Education - Med, Adult And Continuing Professional Education, 4.0

Activities and Societies: The Honor Society of Phi Kappa Phi, Kappa Delta Pi - International Honor Society in EducationThe Master of.

Master Of Education - Med, Training And Development (Instructional Design), 4.0

Activities and Societies: The Honor Society of Phi Kappa Phi, Kappa Delta Pi - International Honor Society in EducationThe Master of.

Graduate Certificate, Anti-Racism In Urban Education, 4.0

The Graduate Certificate in Anti-Racism provides a coherent curriculum that draws from four content courses addressing race and racism in.

Master Of Education - Med, College Counseling And Student Development, 4.0

Activities and Societies: The Honor Society of Phi Kappa Phi, Kappa Delta Pi - International Honor Society in Education, Chi Sigma Iota.

Bachelor Of Science - Bs, Psychology, 4.0

Activities and Societies: Chancellor’s List, Psi Chi Intl Honors Society in Psychology

Bachelor Of Arts - Ba, Sociology, 4.0

Activities and Societies: Chancellor’s List, Alpha Kappa Delta Intl Sociology Honors Society

Adult And Continuing Education And Teaching, 4.0

Bachelor Of Arts - Ba, Linguistics