Patrick Terry Email & Phone Number

Responsible for day-to-day supervision of the production team.Procure lab supplies and raw materials from various outside vendors.Monitor and manage back orders and staff workload to ensure deadlines are met.Point of contact for production staff for escalated data issues and guidance.Review, maintain, and update Standard Operating Procedures for production.

Ann Arbor, Michigan

Responsible for production and testing of both competitive and immunometric ELISA kits; including tracer, antiserum, and standard productionMaintain detailed production recordsEdit and update current Standard Operating Procedures for kits as neededOperate and maintain multiple pieces of lab equipment such as plate coaters, spectrophotometers, lyophilizers.

Ann Arbor, Michigan

Managed multiple large international distributor accountsResolved customer complaints and problems with ordersResponsible for processing domestic and international DEA orders and ensuring compliance with DEA regulationsMaintained accurate records and open communication with current and prospective customersServed as a liaison between various.

Responsible for managing patient demographics, entering charges, and posting payments for multiple clients.In charge of patient insurance verification.