Patrick Trainor Email & Phone Number

High Point, North Carolina, United States

• Assumed all responsibilities of Director of Ticket Operations on 7/1/24.• Director of Ticket Operations includes managing the Tickets.com relationship for both the High Point Rockers and Carolina Core FC. This includes managing ticket initiatives and sales, analyzing and generating financial reports, the execution of renewing and organizing for the 2025 season for both professional organizations.• Hire, manage and schedule a staff of 12+ Box Office operations staff for the 2024 event schedule at Truist Point, which includes 65 High Point Rockers games, 14 Carolina Core FC matches, and the Big South Baseball Championship among other stadium events.• Manage and fulfill 150+ season ticket and corporate ticket accounts in addition to fulfillment of game day group outing tickets.

Remote

• Recruit Product Experts who specialize in a variety of consumer electronic categories.• Perform user testing experiences with the site.• Evaluate user experiences and forward to software team to improve website.

• Provide elite customer service with mortgage brokers in wholesale mortgage market.• Analyze and evaluate risk of home mortgage loans and approve loans for hundreds of thousands of dollars while maintaining very low error percentages of loan evaluation.• Was brought into the company as an entry-level underwriter and promoted within first six weeks of employment to be trained as a Senior Underwriter.

Traverse City, Michigan

• Provide customer service and established new season ticket and group outings, to assist in achieving over 70,000 fans in team's inaugural season.• Assist in developing socially distanced ballpark seating manifest and ticket policies.• 2019: Generated $30,000+ in Ticketing Revenue• 2020: Generated $40,000+ in Ticketing Revenue

Colorado Springs, Colorado Area

• Rebranded to Rocky Mountain Vibes in November 2018.• Assume all duties and responsibilities of Director position to manage both Ticketing and Merchandise departments.• Generating over $60,000 in Ticket Sales Revenue over course of 2018 season.• Developing brand new merchandise plan, ordering, and processing for rebranding to Rocky Mountain Vibes.

Colorado Springs, Colorado Area

Colorado Springs, Colorado Area

● Triple-A Affiliate of the MLB Milwaukee Brewers Baseball Team. ● This role includes soliciting potential clients by phone to sell season seats and group outings all while providing outstanding service to our guests and clients. In addition, this position directly supervises 6+ part-time window sales reps. This position also works closely with the Accounting Department to report income and to monitor and implement cash controls. ● Generating over $20,000 in Ticket Sales Revenue over the course of the 2017 Season.

Farmington Hills, Mi

● A direct-sales company focused on delivering internet and communications technologies to consumers and businesses.● Direct Marketing, Hands-on Customer Service, Direct Sales, Management Training, and Mentoring a Team.

Pontiac, Mi

● A minor league affiliate of the Columbus Crew professional soccer club, based in Pontiac, Michigan.● Media Relations Intern responsible for producing Michigan Bucks publications, compiling player statistics, writing game day reports, working all Bucks regular season and playoff games, and assisting in all aspects of press box operations on game days.

Midland, Mi

● Interpersonal Skills: Providing the best customer service possible, capable of working independently and with others, supporting managerial staff and coworkers.● Administrative Skills: Handling cash, operating point of sale computer systems, restocking and product merchandising

Bachelor'S, Sport Management, Graduated Cum Laude

Sport and Event Marketing, Sponsorship, Sport and Event Planning, Sport Law, Sport Economics and Finance, Sport Venue Security, Sport.

General Studies