Patrick Mcdermott Email & Phone Number

Orrville, Ohio, United States

Prepare orders by processing requests and supply orders, pulling materials, packing boxes, placing orders in delivery area. Maintain inventory controls by collecting stock location orders and special requests. Maintain quality service by following organization standards resulting in 100% accuracy.CHALLENGES: Tasked to improve the overall customer experience by reducing damages.ACTIONS: Implemented new packaging techniques utilizing a new combination of corrugated parcels.RESULTS: Reduced damages compared to previous year.

Greater Cleveland

Managed strategic business development within the commercial and industrial chemical industry. Engaged with field sales teams to develop profitable business across national account landscape. Identified sales opportunities, presented value-based proposals to decision makers, negotiated contracts, and serviced accounts.CHALLENGES: Selected to head up new national account program, protected margins for high volume accounts.ACTIONS: Performed aggressive prospecting campaign, responsible for prospecting and maintaining long-term relationships.RESULTS: Generated $253k of new business.

Columbus, Ohio Area

Hand-selected as one of an elite group of global account managers tasked with growing the new omnichannel vertical, developing creative solutions to support the largest customers in competing against Amazon and their shipping guarantees. Fueled new business and deepened account penetration, retaining and cultivating transportation revenue for Domestic Express, Ground Commercial, Home Delivery, last-mile SmartPost, LTL Freight, and International Air and Ground services.★ CHALLENGES: Enable dropship capabilities for accounts with multiple DCs and expansive retail footprints, manage and optimize supply chains for worldwide eCommerce accounts with $25M to $123M in annual transportation spend.★ ACTIONS: Constructed solutions focused on value creation, leveraging analytical skills to visualize potential ROI, presenting winning proposals, securing business from competitors, and sustaining and growing key accounts.★ RESULTS: Generated $79M in revenue in FY18 (126% of quota) and $124M in FY19 (136% of quota) with sales trending at $168M in FY20 (35% growth) prior to departure, earning top Ambassador’s Club sales award in 2019.➤ Captured $30M in new business, expanding DSW account to include their 550+ retail store footprint and growing to $52M.➤ Reduced order-to-delivery cycle by an average of 1.3 days for major retailer, maximizing the power of DC and retail footprint.➤ Developed account plans resulting in #3 global ranking based on business development and account management results.➤ Pioneered expansion into the eCommerce marketplace, focusing on DSW, PC Connection, and Gardens Alive! accounts.➤ Leveraged quarterly business reviews to identify new opportunities and deepen strategic stakeholder relationships.

Columbus, Ohio Metropolitan Area

Catapulted annual revenue through management and growth of 10-12 large global accounts each generating between $2.5M and $48M in annual transportation spend. Cultivated relationships with senior executive leaders; built supply chain and transportation solutions that met clients’ needs, added value, and delivered significant cost benefits.★ CHALLENGES: Position FedEx Services as a ‘go-to’ supply chain, logistics, and transportation partner, shaping solutions that drove continuous improvement, cut clients’ costs, and produced over-quota YOY results.★ ACTIONS: Assessed new opportunities and developed winning solutions targeting warehousing and logistics needs; developed RFP responses quantifying contract ROI, service deliverables, and efficiency improvements.★ RESULTS: Increased account revenue $57M, generated average YOY growth of 109%, and outperformed the most aggressive sales objectives by working diligently to identify and capture 100% of new business opportunities.➤ Shared key insights and acumen with other FedEx sales professionals, supporting teamwide successes and business growth.➤ Fueled 23% top-line sales growth by identifying an opportunity to implement a new checkout shipping policy for key account.➤ Reduced spend $1.2M for key account through development of first 2-Day Express exception for shipping select goods.➤ Earned top sales awards including Ambassador’s Club and President's Club, both highly reflective of ‘hunter’ success.

Columbus, Ohio Area

Excelled in a new business development role, first growing a $1.1M sales territory with 100+ accounts to reach $3.8M; next earned a promotion to expand $3.5M, 300-account region to surpass $5.1M in annual revenue. Identified sales opportunities, presented supply chain solutions to account decision-makers and influencers, negotiated contracts, and serviced accounts.★ CHALLENGES: Drive double-digit annual sales growth amid an increasingly competitive landscape, manage a high-volume account base, build high-conversion pipelines, and oversee all sales administration processes.★ ACTIONS: Differentiated offerings through a solution-driven sales process, the ability to cultivate professional relationships, negotiation of competitive contracts, and delivery of award-winning customer service levels.★ RESULTS: Produced multimillion-dollar sales gains, propelling $3.5M territory to $5.1M in latter role (107% and 123% annual growth), and earning Account Executive of the Year award and President’s Club honors.➤ Received the highest individual award in the company—the FedEx 5-Star Award—as a result of sales and service results.➤ Invited to serve as a District Mentor for new account executives, sharing best practices and coaching peers to success.

Cambridge, Oh

RPS, Inc., now FedEx GroundIncreased annual sales from $1.1M to $3.8M, exceeded revenue goals for every year in position, responsible for sales territory with 100+ customers, negotiated all contracts and addenda, maintained professional and personal relationships with customers.Awards included:• Rookie Sales Representative of the Year – Columbus District and Central Region 1997• Special Products Leader of the Year – Columbus District and Central Region 1997• Multiweight Leader of the Year – Central Region 1997, 1999• Multiweight Leader of the Year – Columbus District 1997-1999• High Yield Leader of the Year – Columbus District 1998, 1999• Finished Third in Home Delivery Revenue Contest – National Level 2000

Columbus, Ohio Metropolitan Area

Named Operations Manager of the Month on multiple occasions and received the Package Handler Retention Award, earning promotion to corporate position and the responsibility for developing a nationwide corporate training program.

Columbus, Ohio Metropolitan Area

Promoted within first 90 days to training position, leading and coaching a team of up to 8 peers—while simultaneously pursuing and completing Bachelor’s degree—and earning the Trainer of the Month honor 7 times.

Bachelor Of Science - Bs, Business Administration / Finance

Master Certificate In Integrated Supply Chain Management, Strategic Sourcing