Patrick Weidemann Email & Phone Number

Eden Prairie, Minnesota, United States

Eden Prairie, Minnesota, United States

Eden Prairie, Minnesota, United States

• Accelerated Problem Management - Project Manager – Ownership of high impact problem tickets requiring rigorous, thorough and time sensitive resolution and adherence to project timelines, goals, and objectives in.
• Leading high impact cross functional teams to optimize processes using Agile practices and realized a positive reduction (>20%) in problem project resolution time.
• Centralized coordination of project, established protocol for problem owners to manage resolution through its lifecycle, and own virtual team resource coordination through all stages of resolution.
• Established documentation control for all managed projects, developed written communication skills for all levels of stakeholders inclusive of executive reporting and summary documentation.
• Established and managed implementation of core metrics and continuous improvement measurements for app and infrastructure availability focused on; preventative detective instrumentation, continuous improvements in.

• Supervised Incident Management team tasked with operational readiness of all business critical (Priority 1 and 2) applications and supporting infrastructure.
• Facilitation of war room conference bridges to drive the prompt and strategic restoration of high priority application or service outages within SLA.
• Leadership responsibility for Incident Management team and related staffing and operational preparedness.
• Set documentation standards for all activities and key milestones related to the identification of outage trigger(s), solution diagnosis and restoration efforts.
• Managed real-time communications to all Business and IT stakeholders throughout the life of an Incident or outage.
• Standardized tooling on HP suite of monitoring tools to perform automated checkouts, and manual validations of the availability of all high priority applications and infrastructure.

• Provided hardware and Operating System support for approximately 3,000 physical and virtual servers running in GMAC RFC data centers.
• Performed Windows 2000 and 2003 Server builds, on physical & virtual server platforms via manual and automated build processes
• VMware virtual server creations, conversions from physical to virtual platforms, and migrations between virtual farms, to include performance monitoring of the virtual environment.
• Performed numerous network configuration changes for Cisco based routing and switching environment.
• Performed numerous F5 load balancer configuration changes.
• Responsible for physical fibre cabling and connectivity troubleshooting for all SAN connected servers.

Las Vegas, Nevada Area

Greater Minneapolis-St. Paul Area

Greater Minneapolis-St. Paul Area

• U.S. Navy – Cryptologic Technician/Network Operator, Rank – E5 (4 years’ service, honorably discharged)
• Supported national intelligence gathering efforts, with an emphasis on cryptology and signals intelligence.
• Evaluation and routing of classified information and intelligence.
• Analysis and processing of encrypted electronic signals in support of fleet operations.
• Managed work schedule and position coverage of network personnel.
• Foreign Stations: Diego Garcia (British Territories, Indian Ocean).