Patrick Williston Email and Phone Number

Provided security for construction site verifying identification of subcontractors to highly secured work site Trained for Gate keeper and weekend Dispatch for transportation company verifying incoming and outgoing shipments, directing to proper yard or warehouse receiving doors Trained on various software programs used by same transportation company, responsible for all shipments entering and leaving through 5 gates.Verified proper reefer temperatures and fuel levelsCreated and processed various legs of trips, assigning power units, trailers, drivers

Provided superior customer service for inbound customer calls Proven interpersonal, communication and problem resolution skills Answer Inquiries and provide information and retained valued customers Explain Type and cost of services offered, sell merchandise Recommending products and services, while searching product information

Provided superior customer service for inbound customer calls Proven interpersonal, communication and problem resolution skills Answer Inquiries and provide information and retained valued customers Explain Type and cost of services offered, sell merchandise Recommending products and services, while searching product information

Provided superior customer service for inbound customer calls Answer Inquiries and provide information to customers Explain Type and cost of services offered, sell merchandise Proven interpersonal, communication and problem resolution skills Recommending products and services, while searching product information

Provided superior customer service for inbound client callsResolved clients issues and concerns at first point of contactProven interpersonal, communication and problem resolution skillsRecommending products and services, while searching client data and product information

Provided superior customer service for inbound clientsResolved clients issues and concerns at first point of contactMet or exceeded company’s established metricsParticipated in ongoing training to increase knowledge and best business practices to better serve the Company and clients

Provided customer support for in-bound call centerDirected and advised AOL clients to determine and solve their software difficulties Met and exceeded company’s established metricsParticipated in ongoing training to increase technical knowledge and standard of business practices to better serve the clients and company

Participated in all aspects of the production facility from ground up (recycling, repair, building, shipping and receiving, and quality control)Implemented effective methods and ideas to increase production and ensure quality control resulting in customer satisfactionFostered a teamwork environment which resulted in increased productionMet all production and quality requirements in order to maintain customer base