Patrick Appleby Email & Phone Number

Grapevine, TX, US

Dallas, Texas

Fort Worth, TX

• Coached and supervised Business Analysis team resulting in high levels of productivity and employee engagement. Organization’s size: 6 employees. Created and implemented templates, guidelines and procedures for the.
• Advanced compliance with paperless mandate for Civil and Family Courts by delivering requirements for 20 courts resulting in the purchase of hardware and software and process changes, using: Interviews, focus group.
• Championed requirements elicitation for Pre-Trial Services’ case management system to replace disparate manual spreadsheets and legacy MS Access application resulting in an approved business case, and business.
• Delivered business case and requirements specification for an integrated constituent management system for 4 Commissioners’ offices to increase customer service quality, efficiency and status reporting, using focus.
• Delivered business case and requirements specification to solve immediate need to replace a business critical file tracking system with OnBase, using stakeholder analysis, focus groups, functional decomposition.

Newport Beach, California

• Provided strategic direction, oversight and coaching to 10 project managers and 2 business analysis managers resulting in alignment with company’s IT and non-IT business priorities. Organization’s size: 20 employees.
• Created and implemented PPMO flexible standards framework which established project management processes, activities and artifacts, resulting in increased confidence in project execution by project sponsors and team.
• Established and led a steering committee to evaluate and approve project business cases with consideration to strategic objectives, cost/benefit, timing and resource capacity, resulting in the elimination of 37.
• Performed as liaison and trusted strategic advisor to executive business stakeholders, vetting the alignment of business strategy to potential programs, projects and solutions resulting in clarity of expectations for.
• Served as member of Corporate Information Technology Senior Management Team, Talent Development and Acquisition Committee, and Chair of the Project Management Governance Committee, and.

Newport Beach, CA

• Provided oversight through 5 managers in business analysis, quality assurance, application development, desktop support, server/database administration areas. Budget $6.2 million. IT Organization’s size: 20 to 25.
• Provided strategic direction to Infrastructure: Windows, MS SQL, VMware, and Citrix. Development platform:.NET/C#. Project methodologies: Waterfall and Iterative.
• Collaborated with executive stakeholders to develop multi-year IT program aligned with strategic business objectives which resulted in crystallizing business and IT priorities and increased productivity.
• Recommended a change in strategy from in-house supported to application service provider loan servicing platform which resulted in increased business capabilities, reduction in support costs of $110,000, lowered.
• Used cost cutting techniques in software licensing and maintenance fee negotiation to reduce annual IT software related expense by a total of $97,000 between 2010 and 2013.
• Recommended that RED Technology begin offering application development, support, & hosting services and desktop support to aviation subsidiary in lieu of building a separate IT department which led to $7.4 million.

Newport Beach, CA

• Established, supervised and led the first business analysis department for RED resulting in business users achieving automation request deliveries 60% faster as a result of clear instructions to the application.
• Improved communication between business users and the report development team by implementing report specification templates and approval processes, resulting in fewer changes in UAT.
• Wrote ad hoc SQL queries and reports with MS Access and Open Database Connectivity (ODBC) to MS SQL database source resulting in quick resolutions to troubleshooting customer data issues and performing data validation.
• Wrote 75+ report specifications, resulting in greater accuracy, improved efficiency, and increased customer service for loan and asset servicing staff.
• Served as lead business analyst and project manager on 3 critical application development projects, resulting in the streamlining of business processes and compliance with contractual business obligations. Used: data.

• In 1995, began career at Pacific Life as a Commercial Mortgage-Backed Securities (CMBS) Account Manager in the Commercial Loan Servicing area within the RED. In 1997, was promoted to Senior CMBS Account Manager leading.
• Elicited business and functional requirements, performed data mapping, data modeling, solution assessments and validation, user acceptance testing, user training documentation in connection with the development of.
• In 1999, was promoted to Manager of Business Analysis.

Bachelor'S Degree, Business Administration With Emphasis In Management

Education record

Spanish Language and Literature

Leadership Development Program

Managing Today'S It And Technical Professionals