Patrick Bianchi Email & Phone Number

Staten Island, New York, United States

• I work in the Engineering department which is responsible for designing upgrades and additions to the Staten Island electrical system. We also use CAD programs to maintain a digital model of the system used for records.
• Plan and design upgrades, additions and maintenance to the Staten Island electric distribution network
• Utilize various Computer-Aided Design and troubleshooting applications
• Maintain maps and records of the Staten Island electrical system
• Work alone and in teams to solve problems during system outages
• Assist co-workers with computer-related questions and issues

Howell, NJ

I operate my own photography business as my "side gig." Photography has always been a passion of mine and I decided it could be a second source of income, too! I love taking and editing photos of anything from landscapes to real estate to people!

• I was responsible for the retail sales of cellular devices, service and accessories. I was also in an Assistant Manager role for much of my time there which included back of the house paper work, inventory, and some.
• Explanation and sale of devices, services, features and accessories to customers
• Customer service tasks including billing and technical assistance
• Designated data expert of the store – go-to for all tech related questions from reps and customers
• Managerial responsibilities including cash deposits, key-holder, sales floor management and store scheduling
• Developed sales techniques and scorecard to help other reps hit their key metrics

• During my short time at Vonage, I learned a lot about networking and VoIP. It was a very rewarding position to work in. I only left so soon because of a conflict with the shift they put me on, which they didn't assign.
• Assisting customers with technical problems with their service.
• Explanation of features to customers
• Sales and billing experience
• One on one interactions with customers via e-mail and phone calls

• Sales responsibilities included the explanation and sale of cell phone accessories to customers
• Technician responsibilities included disassembly of cell phones for minor repair or cosmetic changes
• Responsible for choosing and evaluating some new products for sale in the store
• Technical advisor when choosing new and repairing existing computer equipment for the company

• One on one interactions to help with internal computer problems and questions
• Assisted with Network Management and PC maintenance and repair
• Provided help with office work including filing, copying, and database management

• Responsibilities included the maintenance and repair of PCs, as well as building them from scratch
• Dealt with customers on a daily basis in the sale of computers, parts and accessories
• Responsible for choosing and evaluating new hardware and software for sale in the store
• Responsible for running the business unsupervised, which included taking money and dealing with customers alone.

Associate'S, Network And Communications Management

Education record