•Provide Comprehensive Strengths Based Housing Resource Specialist services as outline in HRS guidebook/training•Demonstrate and lead effective HRS skills to other project employees•Assess personal and family situations of homeless individuals and families to determine eligibility for programs and service needs•Assist participants in locating and securing housing of their choice; proper calculations of income and rent per program guidelines•Provides training on the responsibilities of tenants and how to address potential issues with property owners•Serve as an ongoing liaison between property managers and participants and neighbors as needed•Ensures rental properties meet Housing Quality Standards and are appropriate for the program participants•Project Lead participants in development of a strength-based Housing Plan that promotes permanent housing and self-sufficiency for participants•Maintains and makes recommendations for modification to practices, policies and procedures manuals in all area related to service delivery•Provide counseling and advocacy to participants, Provide support, reduce isolation, listen, problem solve, and identify resources to assist with reintegration of participants in the community•Facilitate and coordinate supportive service activities for participants to promote achievement of goals and objectives•Establish and maintain collaborative professional relationships, coordinate services with other agencies or workers providing services to the consumer•Collect and Report program data, including but not limited to HMIS reporting and HUD /funding source required data•Maintain client files per program guidelines and funding requirements•Participate and or lead team and staff meetings

•Successfully completed 200+ Housing Quality Standard (HQS) inspections in and around Kent County•Housing Resource Specialist for Families in Transition (FIT) and Veteran Heights Transitional Housing programs•Successfully rehoused 100+ individuals and families, regularly exceeding organizational goals to rapid rehouse persons in under 14 days•Facilitated small and large group presentations for 5 – 30 participants•Managed participant entries into Homeless Management Information System (HMIS), ensuring accurate entry and exit information•Oversaw caseloads of 75+ housing participants, ensuring program goals were met quarterly •Networked and fostered positive community relationships with area service providers including the Veterans Administration, Department of Human Services and the Salvation Army•Facilitated positive landlord/tenant relationships, ensuring rental properties are being maintained to HQS standards•Lead and trained new staff in program rules and regulations, ensuring organizational and program goals are met•Maintained detailed records on all program participants, ensuring accurate and timely payment of housing assistance payments•Connected participants to area community resources in order to access mainstream benefits and increase housing stability

•AmeriCorps Member (February 2009-February 2010) for the Campaign to End Homelessness•Assessed participants in a housing crisis and connected them with available resources•Successfully completed 300+ Housing Quality Standard (HQS) inspections in and around Kent County•Assisted participants in locating housing and facilitating positive landlord/tenant relationships