Patrick Collopy Email & Phone Number

County Tipperary, Ireland

Limerick Metropolitan Area

Tipperary, County Tipperary, Ireland

Nenagh, County Tipperary, Ireland

This has been a very exciting promotion. My daily duties are;To maintain the day to day running of our contact centre providing a world class customer experience for our merchants.Organise and plan associates working hours such as arranging and approving annual leave and shift rosters plus making our hybrid model work for everyone.Work with recruitment to decide on any new potential staff and also help with the interviewing process.Work with and motivate our staff to reach their full potential while still achieving our KPI'S.Install and set up computers to make it as easy as possible for our staff to work at their best. Communicate at all times with our agents so that we are alligned in what the goal for each given day is.Engage and advise any improvements to be made via teams calls and 1-2-1's for individual progress

Nenagh, County Tipperary, Ireland

Strive to provide the best possible service for our merchants. Using multiple systems to assess a broad range of businesses accounts such as costa coffee, foot locker, burger King and other major companies. Creating a first class Customer service experience to not only keep and potentially grow our business by adding more merchants where possible. Building rapport and spreading the great name of our brand and company. Experience working from home while still giving the best possible service. I have experience working with me many systems such as;Sales forceCitrix AcomAmosMsaAcom TasEdoks Clover Microsoft ExcelMicrosoft OfficeMicrosoft Word

Tipperary, Ireland

My role is to assist the store manager in the day to day running of the store. This a very interesting and exciting role as it gives me a great insight into the business world and how to run and manage in the retail industry. I work with suppliers and and other companies to ensure constant availability of the best produce possible for our customers. Human resources and payroll experience is also included in this position which is very interesting.

Limerick, Ireland

This was a very challenging role which gave me an insight into all aspects of the retail industry. My main duties were,Stock Management and Inventory Control.Work in the goods inwards department and check-in deliveries.Co-ordinate weekly date checks and deep cleans.Import all data onto our oracle systems for filing.Record wastage and push all KPI's to help boost profits and reduce costs.Help provide the best possible customer experience for everybody.Communicate often and effectively with fellow staff and management to ensure a highly motivated and driven workplace.

Rennes, Brittany, France

This was a 1 month erasmus placement during college. I worked with them develop their website and translate their content into english to help expand their business. This was a great and extremely rewarding opportunity as i learned about a business start up as well as living abroad..

International Business, Trade, And Tax Law

High School Diploma, General Studies, 245 Points