Subcontractor for Booz Allen Hamilton at the Defense Heath Agency- Recommend strategic program initiatives in support of senior clients and agency vision- Develop program reporting metrics and tools to drive decision making- Manage high visibility software projects while setting direction for a team members in an agile environment- Set agendas, facilitate meetings, and ensure action items are documented- Develop strategic communication and change management plans- Consult on organizational structure, human capital, and innovation strategy- Led a 3 person IT project team to develop a custom project management platform using Jira and GitHub- Develop RACI, stakeholder, and risk matrices to evaluate and navigate program landscapes- Develop decision trees and process maps to outline program and agency processes- Conduct SWOT analyses to guide support strategy and COA development- Mentor junior and mid-level employees on program landscape and professional development

- Demonstrated subject matter expertise in program management areas, including strategy development, change management, and business process improvement- Developed comprehensive written reports, presentations, and other project materials- Collected feedback across the organization, adjudicated comments, and provide recommendations- Nurtured and navigate relationships with executives and employees to ensure that changes are working- Led a cross-functional team of 5 people to strategically execute standards engineering projects

- Investigated and evaluated company business process- Identified 4 key insights that led to the creation of a standards program- Initiated improvements to facilitate automation and improve programming efficiency by 60%- Set direction and monitored project quality for $3.5 million in products- Examined and set direction for product line standards encompassing 1500 parts- Learned customer needs and improved drawings to enhance customer experience

- Analyzed data, interpreted results, and developed recommendations while conducting a competitive market analysis of a federal technology- Facilitated working group meetings, developed and presented scenarios, and elicited requirements from conversations with stakeholders- Conducted interviews of 20 potential customers to discover market gaps and validate existing hypotheses

- Participated in evaluations and assessments designed to identify and define issues- Managed multiple projects in a fast-paced environment to ensure successful delivery to customers- Evaluated processes from a lean approach to reduce expenses based upon cost drivers- Acted as a primary point of contact for solving production problems via root cause analysis

- Collected and reported quality and efficiency performance data- Identifying and determining the appropriate data to be analyzed to support the objectives of a project- Creating reporting metrics, dashboards, and analytics to monitor, analyze progress, and deliver data reports