It Field Support Agent
Current• Installing new firewalls at the HDB office during a weekend mission• Proposed and implemented meeting and live events equipment package to enhance production quality for the CEO and EF senior executives including; o Set lighting with stands o 4KHD cameras o Lapel microphones o Backdrops• Created a customer testimonial video for EF COVID testing at the Brussels Airport Company, which was enthusiastically shared with senior executives by CEO Gilles Martin• Made crucial and time sensitive edits to leadership conference video of the CEO• Successfully rolled out Ring Central to Brussels and Luxembourg sites with no downtime • Effectively trained all employees on the use of Ring Central at the Brussels and Luxembourg sites• Completed 1.5 year long RC project for BXL and LUX offices with extensive testing and troubleshooting; Ring Central is now being rolled out globally using testing methods I designed