Oversee stadium retail operations for Seattle Seahawks, Seattle Sounders FC, and Seattle Dragons home games at Centurylink Field. Includes managing the inventory and merchandising for sixteen stores year-round, and ensuring each is ready to maximize sales opportunities for each stadium event. Part of the position is hiring, training, managing, and maintaining a staff of over 80 part-time merchandisers, sales associates, and supervisors to run our gameday operations. Also responsible for… Show more Oversee stadium retail operations for Seattle Seahawks, Seattle Sounders FC, and Seattle Dragons home games at Centurylink Field. Includes managing the inventory and merchandising for sixteen stores year-round, and ensuring each is ready to maximize sales opportunities for each stadium event. Part of the position is hiring, training, managing, and maintaining a staff of over 80 part-time merchandisers, sales associates, and supervisors to run our gameday operations. Also responsible for organizing and managing a Seahawks and Sounders FC retail presence at any relevant off-site events or pop-ups. This includes running three stores at Seahawks headquarters for multiple weeks in addition to stadium operations during NFL training camp each summer. In total, this means managing every aspect of operating these sixteen locations for an average of 50-70 games or events each year. Show less

Responsibilities included hiring staff; supervising over 50 employees; facilitating excellent guest service; locating, troubleshooting, and resolving problematic transactions; managing inventory as well as cash deposits and supplies; and representing both the Seahawks and Sounders FC to the public daily. These tasks include the additional responsibilities associated with running the store in conjunction with the store manager for 10-12 Seahawks home games and 18 Sounders FC home games annually… Show more Responsibilities included hiring staff; supervising over 50 employees; facilitating excellent guest service; locating, troubleshooting, and resolving problematic transactions; managing inventory as well as cash deposits and supplies; and representing both the Seahawks and Sounders FC to the public daily. These tasks include the additional responsibilities associated with running the store in conjunction with the store manager for 10-12 Seahawks home games and 18 Sounders FC home games annually where the stadium can see up to 70,000 visitors in a day. Show less

The Keyholder position is a hands-on management role within the Seahawks Pro Shop. This position at the Flagship store in Centurylink Field involved opening and closing the store when the full time Store Manager was not present, and also managing the part time staff of up to 15 Sales Associates on a daily basis. It also entailed working as part of the management team on home gamedays for the Seahawks and Sounders FC and helping manage a staff of up to 50 associates at a time. Primary… Show more The Keyholder position is a hands-on management role within the Seahawks Pro Shop. This position at the Flagship store in Centurylink Field involved opening and closing the store when the full time Store Manager was not present, and also managing the part time staff of up to 15 Sales Associates on a daily basis. It also entailed working as part of the management team on home gamedays for the Seahawks and Sounders FC and helping manage a staff of up to 50 associates at a time. Primary responsibilities included troubleshooting register issues, keeping staff on-task at all times, ensuring the store was suitably merchandised at all times, and resolving guest concerns to a mutually agreeable solution with excellent guest service skills. Show less

Worked as a part time Sales Associate in the Seahawks Flagship Pro Shop. This entailed providing excellent guest service for Seahwaks and Sounders FC fans at home game days and during the week. Also involved basic merchandising and troubleshooting guest issues.

-Coordinated with National Park Service Heritage Documentation Program and San Francisco National Maritime Historic Park in recording and documenting various vessels in small boat collection-Worked with other interns in documenting vessels using hand techniques and Total Station technology-Preparing digital plans and drawings of recorded vessels according to Historic American Engineering Record guidelines

-Worked with two different professors assisting in multiple sections of introductory history courses-Directly assisted individual students with writing and research skills.-Graded and provided qualitative feedback for assignments, essays, and exams.-Assisted faculty with research and publications

-Managed a staff of eleven employees, eleven buildings, and eighty students per semester-Served on four annual hiring committees for various positions in department and residence hall-Trained staff members to function independently, counseled crisis situations, and mediated conflict-Coordinated with numerous campus resources and organized several campus events and programs-Organized and facilitated weekly meetings, check-ins, and residence hall reports