Director Software Engineering - Global Customer Care Cx Tech
Current
Feb 2023 - Present
AeroLeads people directory · profile
Patrick F. Email & Phone Number
Director Software Engineering - Global Customer Care CX Tech
at
Mastercard
1 work email found
@mastercard.com
3 phones found area 913 and 877
LinkedIn matched
✓ Verified Jul 2026
4 data sources
Profile completeness 100%
Current company
Role
Director Software Engineering - Global Customer Care CX Tech
Location
Bonner Springs, Kansas, United States
Who is Patrick F.? Overview
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Quick answer
Patrick F. is listed as Director Software Engineering - Global Customer Care CX Tech at Mastercard, based in Bonner Springs, Kansas, United States. AeroLeads shows a work email signal at mastercard.com, phone signal with area code 913, 877, and a matched LinkedIn profile for Patrick F..
Patrick F. previously worked as Director – Data Protection Services/Cryptographic Security Program at Mastercard and Director Of Engineering at Centralreach. Patrick F. holds Business Administration And Management, General from Benedictine College.
Company email context
Email format at Mastercard
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*@mastercard.com
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Profile bio
About Patrick F.
I have been deeply immersed in technology and especially the web for 20+ years. I am passionate about building high functioning teams and leading existing teams to success. Mentoring and elevating those I am responsible for is a highlight for me. I enjoy building or revamping software development lifecycles, and leading culture shifts around IT and development. I make it a priority to stay current on new technologies and skill sets, and can add development and/or system architecture capacity to the team I currently lead. I have lead teams that spanned states and countries, and have experience managing off-shore teams. In my current role I am responsible for several departments under the umbrella of IT/Product. I am a certified Microsoft Professional and Certified Scrum Master. I have also attended training on Six Sigma, DevOps, Project Management (PMP) and management with an emphasis on engaging millennials. I can read and write code in multiple language and am very familiar with SQL. I have experience with Azure and AWS, and am currently working on a modernization project utilizing Azure their implementation of serverless architecture. I love working at a place where I have a true impact and where my voice is heard.
Listed skills include Integration, C#, Microsoft Sql Server, Asp.Net, and 50 others.
Current workplace
Patrick F.'s current company
Company context helps verify the profile and gives searchers a useful next step.
14 roles
Patrick F. work experience
A career timeline built from the work history available for this profile.
Director – Data Protection Services/Cryptographic Security Program
Responsible for multiple co-located teams that are responsible for highly available cryptographic services used by the majority of the company's front end applications.
May 2020 - Feb 2023
Director Of Engineering
Developer wrangler and IT mischief manager for CentralReach, managing team(s) of developers/engineers to ensure on time delivery of kick ass product enhancements.
Jun 2019 - May 2020
Vp Of Technology
Pathfinder Health Innovations, Inc
Software startup that is focusing on easing the lives of therapists who provide services to children with autism.
Mar 2017 - May 2020
Manager Of Application Development
Responsible for leading and managing a team of software developers utilizing cutting edge technology to develop the best tools possible to process high volume transportation transactions. Also leading the way in process improvements for all development teams to create a single cohesive development team post acquisition.
Sep 2014 - Mar 2017
Director Of It
Smart Freight Solutions
Responsible for managing the IT infrastructure and Software Development. Serving as lead developer and manager for the entire development team. Working closely with the CEO to recommend infrastructure improvements to increase reliability and redundancy, and to assess business priorities for projects and development related tasks.
Sep 2012 - Sep 2014
Senior Application Developer
Smart Freight Solutions
Working to upgrade site to latest .net version, Integration with various back office solutions, including Microsoft Great Plains, and various other customer related projects
Dec 2009 - Sep 2012
Director Of It
Responsible for all of the technology decisions for the company. Manged the support team and designed and implemented the new PCI hosting environment.
Dec 2008 - Dec 2009
Internal Systems Dev
Managed the business systems and developed new software for internal use. Worked on improving existing processes, and consulted on new projects.
Aug 2008 - Dec 2009
Mis Manager
Was responsible for the technological infrastructure of the company, managed leases for the hardware and managed licenses for the software in use. Responsible for ordering new equipment and advising the CEO on new technology or questions regarding existing technology.
Aug 2008 - Dec 2009
Senior Support Professional
Worked with the top tier customers to provide professional and attentive support. Handled escalated problems that were not able to be answered by the first tier techs, and managed the integration of the software with back office accounting or product management software.
Dec 2007 - Sep 2008
Web Application Designer
Smallville Communications
Developed web applications for clients and handled a variety of network administration related tasks
Oct 1999 - Dec 2007
Intern
Designed and maintained the website for the Career Center.
Sep 1999 - May 2000
Web Master
Ami Dealer Services
I worked as a the person who was in charge of the web presence of the company. Started work with a BBS and moved into the internet for distribution of trial software and service packs. I also worked with customers to help them develop a web presence for them selves as well as some internal development work for utilities and applications to help business operations.
Sep 1996 - Aug 1999
Team & coworkers
Colleagues at Mastercard
Other employees you can reach at mastercard.us. View company contacts →
JJ
John J. Gallagher, Jr.
Colleague at MastercardAtlanta, Georgia, United States
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HH
Heidi H.
Colleague at MastercardNew York City Metropolitan Area, United States
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ER
Eric Robins
Colleague at MastercardMissouri, United States
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KM
Kristen Murray
Colleague at MastercardNew York, United States
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SR
Sreni Rao
Colleague at MastercardThonotosassa, Florida, United States
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YK
Yehonatan Klein
Colleague at MastercardIsrael
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MC
Mike Case
Colleague at MastercardMissouri, United States
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AM
Aaron Mclean
Colleague at MastercardSt Louis, Missouri, United States
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KK
Krishna K.
Colleague at MastercardSt Louis, Missouri, United States
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JM
Jennifer M. Lorentz, Jd, Ma
Colleague at MastercardNew York City Metropolitan Area, United States
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John J. Gallagher, Jr.
Colleague at MastercardAtlanta, Georgia, United States
View →
HH
Heidi H.
Colleague at MastercardNew York City Metropolitan Area, United States
View →
ER
Eric Robins
Colleague at MastercardMissouri, United States
View →
KM
Kristen Murray
Colleague at MastercardNew York, United States
View →
SR
Sreni Rao
Colleague at MastercardThonotosassa, Florida, United States
View →
YK
Yehonatan Klein
Colleague at MastercardIsrael
View →
MC
Mike Case
Colleague at MastercardMissouri, United States
View →
AM
Aaron Mclean
Colleague at MastercardSt Louis, Missouri, United States
View →
KK
Krishna K.
Colleague at MastercardSt Louis, Missouri, United States
View →
JM
Jennifer M. Lorentz, Jd, Ma
Colleague at MastercardNew York City Metropolitan Area, United States
View →
3 education records
Patrick F. education
Business Administration And Management, General
Benedictine College
Aas, Web Design
Kansas City Community College
Education record
Sumner Academy
FAQ
Frequently asked questions about Patrick F.
Quick answers generated from the profile data available on this page.
What company does Patrick F. work for?
Patrick F. works for Mastercard.
What is Patrick F.'s role at Mastercard?
Patrick F. is listed as Director Software Engineering - Global Customer Care CX Tech at Mastercard.
What is Patrick F.'s email address?
AeroLeads has found 1 work email signal at @mastercard.com for Patrick F. at Mastercard.
What is Patrick F.'s phone number?
AeroLeads has found 3 phone signal(s) with area code 913, 877 for Patrick F. at Mastercard.
Where is Patrick F. based?
Patrick F. is based in Bonner Springs, Kansas, United States while working with Mastercard.
What companies has Patrick F. worked for?
Patrick F. has worked for Mastercard, Centralreach, Pathfinder Health Innovations, Inc, Afs Audit, and Smart Freight Solutions.
Who are Patrick F.'s colleagues at Mastercard?
Patrick F.'s colleagues at Mastercard include John J. Gallagher, Jr., Heidi H., Eric Robins, Kristen Murray, and Sreni Rao.
How can I contact Patrick F.?
You can use AeroLeads to view verified contact signals for Patrick F. at Mastercard, including work email, phone, and LinkedIn data when available.
What schools did Patrick F. attend?
Patrick F. holds Business Administration And Management, General from Benedictine College.
What skills is Patrick F. known for?
Patrick F. is listed with skills including Integration, C#, Microsoft Sql Server, Asp.Net, Software Development, Sql, Web Applications, and Vb.Net.
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