Patrick Gaudreault Email & Phone Number

Kincardine, Ontario

Experience with automationdirect.com's DirectSoft 5 PLC programming languageExperience with automationdirect.com's Do-More PLC programming languageFamiliarity with AutoCAD Lite basicsFamiliarity with Asterisk PBX server on a linux platform

Mississauga, On

Took on a lead role and was tasked with building a small organized, responsive IT team that can get the infrastructure in place to help the company successfully evolve with its current growth. Discovered company had lost only resource and had minimal to no documentation. Self taught linux and PHP administration in order to recover access to the system and development tools. Trained up part time support and hired and trained dedicated programmer to continue web growth. Caught a silently failing… Show more Took on a lead role and was tasked with building a small organized, responsive IT team that can get the infrastructure in place to help the company successfully evolve with its current growth. Discovered company had lost only resource and had minimal to no documentation. Self taught linux and PHP administration in order to recover access to the system and development tools. Trained up part time support and hired and trained dedicated programmer to continue web growth. Caught a silently failing back-up system before it could lead to a major issue. Provided hardware support when part-time employee was busy with other tasks. Rewrote the cart to handle multiple destination shipping and resolved some historical accounting issues. Show less

Niagara Falls, Ontario

Started Working with Progress 4GL in a unix based environment. Assisted in the on-going development of custom software to manage, track and report on all aspects of Ingram Coutt's information flow. Brunt of my experience was centered around report improvement and development as well as plenty of bug fixes and minor program improvements. I was able to dabble in Perl in order to update the version of excel we produced as well as provide progress tools for multiple sheets within a document. Gutted… Show more Started Working with Progress 4GL in a unix based environment. Assisted in the on-going development of custom software to manage, track and report on all aspects of Ingram Coutt's information flow. Brunt of my experience was centered around report improvement and development as well as plenty of bug fixes and minor program improvements. I was able to dabble in Perl in order to update the version of excel we produced as well as provide progress tools for multiple sheets within a document. Gutted a retired development cycle program and re-wrote parts of it into a customer service issue tracking system. Successfully deprecating dozens of programs and providing a much needed tracking program along with automated reporting.Technologies: Progress 4GL, Unix, Perl, Jira, Turtle SVN, PuttyTook over full support for Oasis website as the original design team dispersed, learning the relevant languages and technologies as needed. As the site had just completed an over-haul to update its design I was able to build my knowledge of its design by fixing increasingly challenging bugs. Since that time I have helped stabilize the system as well as expand its functionality to keep up to changing demands. I had been shifting to primarily assisting with customer support, maintenance and confirming technical specs as needed by the iPage(intended replacement) team when Coutts was sold to Proquest. I then wrote documentation and packaged up OASIS to be handed off before moving on to new opportunities.Technologies: C#, ASP .Net, Java-script, IIS, Mongo, SQL. Turtle SVN to manage releases.Over the course of my employment I have had plenty of opportunity to strengthen my communication skills, training skills and relationship management skills both through training and practice. Improving my ability to apply empathy in improving relationships and managing conflict as well as my ability to communicate across a wide variety of audiences. Show less

Burlington, Ontario

Responsible for overseeing six employees and general management of Service Center. Acted as first line of escalation for difficulties at returns desk. Maintained demo and test equipment for store use. Maintained small scale network to provide internet access across store for demo machines. Responsible for interpreting and training Tech and Sales associates to use fluctuating pricing. Worked with supervisors of other departments to foster good relations between departments and to identify and… Show more Responsible for overseeing six employees and general management of Service Center. Acted as first line of escalation for difficulties at returns desk. Maintained demo and test equipment for store use. Maintained small scale network to provide internet access across store for demo machines. Responsible for interpreting and training Tech and Sales associates to use fluctuating pricing. Worked with supervisors of other departments to foster good relations between departments and to identify and promote methods by which departments could assist each other. Show less

Burlington, Ontario

Diagnose and repair any computer brought it in by customers. Maintained sufficient product knowledge to sell any products in store as part of duties is to step into sales role when store is busy. Assisted the head Technician in dealing with customer service issues and ensuring employees followed policies and procedures put in place. Supplied tech support and advice to customers over phone and counter. Responsible for testing product returns to determine if defective. Responsible for ensuring… Show more Diagnose and repair any computer brought it in by customers. Maintained sufficient product knowledge to sell any products in store as part of duties is to step into sales role when store is busy. Assisted the head Technician in dealing with customer service issues and ensuring employees followed policies and procedures put in place. Supplied tech support and advice to customers over phone and counter. Responsible for testing product returns to determine if defective. Responsible for ensuring appropriate charges based on the current price scheme for labour supplied. Show less

Guelph, Ontario

Designed a UI using vb.net that would allow users to easily load data collected on palm pilots into an access database. Constructed a help function to assist users in using the database. Taught system to intended users as well as worked with users to refine UI to their needs. Completed documentation on design and use in order to allow for future students to readily work with the database and UI.

Burlington, Ontario

Write software to help manage mass management of data files as well as to create input files for modeling programs. Had to debug and complete partially finished project from last student. Wrote documentation to support projects which included a tutorial on the use of partially completed project. Had to research and self educate to complete projects as no experienced developers existed on site. Helped with tech support issues and provided some minor consultation on future technology purchases.

Tiverton Ontario

Entrusted with management of sensitive data. Primary duties involved cycling through stored files in order to remove erroneous papers leaving only pertinent data in each file as preparation for microfilming their old records. Later took records that had been returned from microfilming and input them into a database so they could be readily searched. Received various training including first aid, WHMIS and environmental protection.

Walkerton, Ontario

Worked in the yard sorting lumber for appropriate use within. Later worked as part of the assembly line stacking cut wood into panels ready to be glued. Assisted in rearranging heavy equipment used in manufacturing in order to stream line process, including minor rewiring as required.

Sandbar, Ontario

Trained in maintenance and use of hand tools. Assisted in various tasks including park maintenance in Sandbar provincial park and clearing canoe trails around that area. Learned leadership skills in enforcing anti-harassment laws and through taking a peace keeping position among fellow employees.