Patrick Grubbs

Patrick Grubbs Email and Phone Number

EVP - Sales, Business Development and Partnerships @ Loyalty Juggernaut
Texas, United States
Patrick Grubbs's Location
Dallas-Fort Worth Metroplex, United States, United States
Patrick Grubbs's Contact Details
About Patrick Grubbs

Experienced Vice President Of Strategic Sales with a demonstrated history of working in the information technology and services industry; delivering complex products to market across industries. Deeply skilled in Travel & Transport, Logistics, Supply Chain Management, Maintenance & Repair. Strong product offering, sales, and strategic management professional with a MBA focused in Finance & Marketing from Southern Methodist University - Cox School of Business.

Patrick Grubbs's Current Company Details
Loyalty Juggernaut

Loyalty Juggernaut

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EVP - Sales, Business Development and Partnerships
Texas, United States
Website:
lji.io
Employees:
286
Patrick Grubbs Work Experience Details
  • Loyalty Juggernaut
    Evp - Sales, Business Development And Partnerships
    Loyalty Juggernaut
    Texas, United States
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  • Loyalty Juggernaut
    Evp - Sales, Business Development & Partnerships
    Loyalty Juggernaut Jan 2024 - Present
    Palo Alto, California, Us
    Headquartered in Silicon Valley, Loyalty Juggernaut, Inc. (LJI) is the next-gen loyalty and customer engagement solutions enterprise, helping brands reimagine their customer loyalty initiatives in #theageofdigitalcustomer. GRAVTY®, LJI’s digital transformation platform is specifically designed for the ecosystem-centric loyalty programs. Built ground-up on break-through technologies including serverless computing, microservices architecture, AI/ML, and big data, GRAVTY® addresses the fundamental limitations of the traditional loyalty platforms and enables brands to deliver on the digital customer expectations comprehensively. GRAVTY® client base includes leading global brands, running industry-defining and award-winning, ecosystem-centric loyalty programs in airline, hospitality, retail, food & beverages, financial services, telco and multi-brand, diversified business groups.
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  • Wipro
    Vice President & Global Partner & Ecosystem Leader
    Wipro Aug 2021 - Dec 2023
    Bangalore, Karnataka, In
    Responsible for driving new sales growth and expanding the base growth with partners (IBM & Red Hat, Microsoft Azure, AWS, Google, SAP, ServiceNow). We have more than 60 named partners across applications and infrastructure. We provide Global Systems Integration services and Application & Product Engineering services for our clients and partnersResponsible for driving digital transformations for clients across all industry verticals, particularly Financial Services, Retail/Consumer Products Goods, Travel, Telco, Manufacturing and Health Care, among others.Set the sales strategy for ecosystem and partnerships, ensuring that cross-partner plays are designed and executed across all geographies and industries with a global team of business development executives, marketing specialists, and operations specialists responsible for identifying, qualifying, and closing new business with the geography and service line teams. Working in a matrixed organization of Global Business/Service Lines and Strategic Market Units to deliver COTS and custom client solutions to drive new sales and revenue growth.Provide Application and Product engineering capabilities to Ecosystem partners and clients.
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  • Ibm
    Vice President, Strategic Sales, Ibm Cloud
    Ibm Apr 2017 - Aug 2021
    Armonk, New York, Ny, Us
    Vice President for Strategic Sales for IBM Cloud Platform Americas and am responsible for direct sales and delivery of IBM Public Cloud platform across all Markets for Cloud Infrastructure as-a-service (IaaS) and Platform-as-a-Service (PaaS) as a player/coach of strategic and complex transactions, responsible for delivering multi-billions in annual sales and revenue. My team of sellers and contract managers work with our customers to to deliver transformational deals with our global network of system integrators. My team is made up of sales and support resources that work across the various client segments of Integrated & Industry, Enterprise & Commercial, Contracts, Operations Support and Enablement.My go-to-market teams are focused on industry markets (e.g., Financial Services, Retail/Consumer Industries and Travel, Industrial Manufacturing, Communications, Public and Federal Markets).
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  • Ibm
    Vice President & General Manager, Global Travel & Transportation Industry
    Ibm May 2015 - Apr 2017
    Armonk, New York, Ny, Us
    Global leader for IBM's Travel & Transportation Industries, including Airlines, Hospitality, Rail, Freight & Logistics and Airports. As the global leader with P&L responsibility for Industry Solutions, I created new business and industry solutions across the entire IBM portfolio of Services, Software, Cloud & Cognitive (Watson), Mobile, Infrastructure/Hardware. I managed a global team of industry specialists and SMEs that were deployed worldwide to identify, develop, deliver and manage a multi-billion dollar business with IBM and partners for Travel Industry clients.In 2015 and 2016 IBM+Apple embarked on a history making partnership to bring iOS into the enterprise space. We created Industry Solution with our Software & Services teams that were delivered to the market that was greater than $2B+ a year in sales. We launched 13 iOS apps for the Travel Industry, including at Japan Airlines, Passenger Care, Rapid Board, Airport Operations; for Flight Attendants at United Airlines: Ancillary Sales, Passenger+; for Pilots: Plan Flight, Roster, FlyNOW, Training & Compliance, Shift Bid/Swap; for Ground Operations at Japan Airlines: Turn Manager, Mobile Ramp Worker; for Maintenance/Operations: Mobile Mechanic We also launched additional industry leading solutions with Watson, including WTA (Watson Travel Advisor), WMO (Watson Maintenance Optimization) at Korean Airlines and IBM made investments in third-party providers to create WTR (Watson Travel Retail). We delivered on multi-million and multi-billion dollar transactions at multiple companies, including Lufthans ($1.25B), Etihad Airways ($700M+), and Emirates ($300M+) and won American Airlines’ business on the IBM Cloud to move AA.com, mobile, kiosk, and cargo to IBM Cloud.
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  • Ibm
    Vp, Global Technology Services - Strategic Outsourcing / Infrastructure Services
    Ibm Aug 2012 - May 2015
    Armonk, New York, Ny, Us
    VP for IBM's Global Technology Services - Strategic Outsourcing Business for Retail, Consumer Products/Goods (CPG), and Travel & Transportation (T&T) clients. IBM's Services Business - GTS. IBM runs the core of many of the world’s top 20 airlines, top 50 retailers, many of the global CPG companies run their business on IBM IT systems. As VP of IBM's GTS-SO business, I had P&L responsibility for nearly $1B in business. I also had responsibility for selling, maintaining, and delivery for existing client contracts and was responsible for executive relationships and governance, base growth of the install base, as well as new business development. I was leading a diverse and geographic organization with client-based teams (in the 100s) and matrix global delivery center team based on competency (in the 1000s). GTS Services include data center services, end-user services, cloud services, analytics, mobility, social, security, Apple, and Watson, as well as delivery of third-part solutions and applications that were embedded in client IT environments that were outsourced to IBM.Many of the clients I inherited were up for renewal during the period I ran the business, including a renewal with Target, which renewed for more than half a billion dollars. The Gap, which was a renewal of our original 10-year, $1.1 billion deal originally signed in 2006, Sysco (Foods) signed a multi-million renewal in 2013 and another renewal in 2014. One of the complex relationships was with NOL/APL a hundred million plus deal with the global shipper and logistics company, where I ran the deal & delivery which was based out of Singapore. Other clients included American Airlines, Anheisher-Busch, Harrah’s, McKesson, Amerisource Bergen, AVIS, Campbells Soup, Godovia, Hilton,Limited Brands, Marriott, MillerCoors, NYK, PHH, Tilegent, Wyndham, Fedex, Norwegian Cruise Lines, Amtrak, Coca-Cola, Delta Air Lines,InterContinental Hotels, Macy’s, Maersk, VF Corp.
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  • Niit Technologies Limited
    Senior Vice President - Travel, Transportation, & Logistics
    Niit Technologies Limited May 2012 - Aug 2012
    Noida, Up, In
    SVP of Worldwide Travel & Transportation Industry business, responsible for delivering new and renewal business supporting client's travel industry solutions. Predominantly delivering resources from offshore to worldwide customers.
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  • Hcl Axon
    Senior Vice President & Global Head Of Sales - Travel & Transportation
    Hcl Axon Jan 2010 - Apr 2012
    SVP for HCL Axon’s Travel & Transportation Business, P&L responsibility for a $300M+ business with responsibility for providing consulting and delivery services for SAP solutions to the Travel Industry. Consistently achieved annual targets. Responsible sales of consulting in the travel, transportation & hospitality industries, including responsible for quality, timeliness, and profitability of the projects, including customer satisfaction and delivery of identified and expected benefits. Own the alignment of go-to-market responsibilities with SAP and enterprise application providers Oracle and Microsoft in the Travel Industry. Responsible for the creation of IP assets based in SAP for travel solutions (aligned with Aeospace & Defense Industry, where ITAR compliant solutions are required for government entities and entities that sell into the Defense Industry. Responsible for alignment with SAP’s go-to-market partner for EAM across industries in travel with asset intensive industries (airlines, railroads, shippers, MROs).Developed an integrated MRO solution (iMRO) and an integrated workforce management solution (iCrew) to SAP’s core ERP, enabling customer to extend their investment in SAP by leveraging industry focused solution to fill the gap of standard SAP. Signed multi-million dollar deal with Malaysia Airlines for their SAP Transformation in 2010 and American Airlines and HCL Axon teamed up to modernize American’s SAP Supply Chain. We also closed a major SAP transformation project at Norfolk Southern Railroad and worked with Canadian National Railroad as launch customers for iMRO and iCrew.
  • Oracle Corporation
    Senior Director - Travel & Transportation Industry
    Oracle Corporation Nov 2006 - Jan 2010
    Austin, Texas, Us
    Senior Director - Travel & Transportation Industry: bringing Oracle's broad portfolio of solutions to the Travel Industry - including: Commercial Airlines, Airports, Rail, Hospitality/Casino, Over the Road, Cruise, Freight, Rail, Logistics. Directing large solution specialist and sales manager team in the industry vertical. Responsible for delivering Oracle license revenue into Travel industry client of more than $500M+ and consistently over-achieved annual targets.Worked with Product Marketing and Engineering to develop and deploy Oracle-Siebel Loyalty Management for airlines across the globe, landing some of the largest airlines and other companies to our solution that revolutionize loyalty management with integrated CRM on Siebel. Airlines that selected Siebel Loyalty included: Alaska Airlines (Alaska Mileage Plan) – Siebel’s Launch Customer, American Airlines (AAdvantage and Admirals Club), Qantas Airways (Qantas Frequent Flyer), Southwest Airlines (Rapid Rewards), SNCF, WestJet, LATAM (Chile) & TAM (Brazil), Starbucks, Mexicana (since stopped operating), among others.Developed a new Global Sales & Event Management (GSEM) with Starwood Hotels as launch customer in Siebel to drive better global sales and catering/event management for hotels worldwide. Marriott Hotels also signed on as a launch customer, with IBM leading the implementation.
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  • Sabre Holdings
    Senior Director, Sales & Account Management
    Sabre Holdings Feb 2001 - Aug 2006
    Southlake, Texas, Us
    Held multiple sales and technology roles, including service delivery, account management and sales roles for Sabre's Airline Solutions division. Ultimately responsible for worldwide sales and account management for airline operations tools. Had the honor of winning the largest contract for software and services ever won by Sabre from the US Transportation Security Administration’s (TSA) National Workforce Scheduling Solution for 44,000 airport screeners as well as the Federal Air Marshall Scheduling program.Responsible for Sales & Account Management for Sabre's Airline Solutions division, a $300M business, providing solutions in transportation logistics, marketing, sales, operations, and financial solutions. Consistently exceeded annual targets.Directed large sales efforts, sales strategy, service offerings in multi-national company, developed targeted and global marketing/sales initiatives, consulting engagement, measuring results, recruiting and developing account managers
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  • Sabre Holdings
    Senior Manager, Marketing & Business Planning
    Sabre Holdings Jul 1999 - Feb 2001
    Southlake, Texas, Us
    Strategy DevelopmentManaged strategic & business planning for Outsourcing & Software Solutions business unit, where Sabre provided managed services to airlines for their entire reservations, commercial and operations suite of products. Was responsible for developing the offering and pricing strategy for our offerings.Product Marketing & Product ManagementLaunched Application Service Provider (ASP) offering for software suite (34 applications) Sabre® eMergo™ - Web-based Solutions for airline clients via our cloud offering. Clients could choose to license and install on-premise or clients could rent access via Sabre’s Cloud offering, a first in the industry where clients could afford to acquire leading airline applications at a fraction of the cost compared to buying the license and acquiring the infrastructure to run and operate the offerings in their own data centers.Business Development Manager – SalesWorked with executive team to define and target sales opportunities, joint ventures, mergers & acquisitions, and partnerships for travel & transportation software and hosting services.Business Development Manager – Alliance ProductsManaging consulting group focused on providing professional services and business process solutions for large international and US airlines. Manage the scope, schedule, and budget for Sabre's alliance product portfolio.Managed a portion of an integrated IT outsourcing project that was worth more than $500M
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  • Sabre Holdings
    Manager, Alliance Products
    Sabre Holdings Jul 1998 - Jul 1999
    Southlake, Texas, Us
    Business Development- Managing consulting group focused on providing professional services and business process solutions for large international and US airlines. Manage the scope, schedule, and budget for Sabre's alliance product portfolio.- Managed an integrated IT outsourcing project
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  • Sabre Holdings
    Project Manager / Senior Consultant
    Sabre Holdings Jul 1997 - Jul 1998
    Southlake, Texas, Us
    Project ManagementProvided IT professional services, consulting, business process redesign, and systems integration for existing Sabre customers and potential Sabre customers
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  • American Airlines
    Senior Analyst, Airline Services/Finance & Planning
    American Airlines Jul 1996 - Jul 1997
    Dallas-Fort Worth, Texas, Us
    Responsible for market research, implementation planning/negotiations, operational execution of marketing alliances between American Airlines/American Eagle and partner carriers.
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  • American Airlines
    Analyst, Airline Services
    American Airlines Jul 1995 - Jul 1996
    Dallas-Fort Worth, Texas, Us
    Developed audit (financial/safety/procedural) for domestic airport operations for American Airlines/American Eagle. Presented results to senior management developed IT requirements to enhancements to existing airport applications. Managed the scope, schedule, and budget for airport services
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  • American Airlines
    Operations Supervisor
    American Airlines Aug 1994 - Jul 1995
    Dallas-Fort Worth, Texas, Us
    Responsible for managing groud/ramp operations for American Airlines in Los AngelesManaged employees that serviced aircraft arrivals/departures, cleaning, loading/unloading aircraft, marshalling aircraft into ramp from taxiways, managed employees that operated the baggage room sortation and baggage delivery to bag claim
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  • American Airlines
    Customer Service / Ramp Supervisor
    American Airlines Aug 1992 - Aug 1994
    Dallas-Fort Worth, Texas, Us
    Started my airline career at Santa Barbara airport with American Airlines loading/unloading aircraft, servicing aircraft (cleaning), push-back, marshalling-in, cargo operations.Promoted to Gate Agent/Ticket Agent and Customer Service Supervisor/Ramp Supervisor
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Patrick Grubbs Skills

Airlines Supply Chain Management Transportation P&l Management Hospitality Rail Aerospace/defense Mro Customer Relations Alliances Eam

Patrick Grubbs Education Details

  • Smu Cox School Of Business
    Smu Cox School Of Business
    Finance & Marketing
  • Uc Santa Barbara
    Uc Santa Barbara
    Law & Society

Frequently Asked Questions about Patrick Grubbs

What company does Patrick Grubbs work for?

Patrick Grubbs works for Loyalty Juggernaut

What is Patrick Grubbs's role at the current company?

Patrick Grubbs's current role is EVP - Sales, Business Development and Partnerships.

What is Patrick Grubbs's email address?

Patrick Grubbs's email address is pa****@****ibm.com

What schools did Patrick Grubbs attend?

Patrick Grubbs attended Smu Cox School Of Business, Uc Santa Barbara.

What skills is Patrick Grubbs known for?

Patrick Grubbs has skills like Airlines, Supply Chain Management, Transportation, P&l Management, Hospitality, Rail, Aerospace/defense, Mro, Customer Relations, Alliances, Eam.

Who are Patrick Grubbs's colleagues?

Patrick Grubbs's colleagues are Veda Lad, Sandeep Narikedamilli, Peddi Yuvaraj, Rachit Kapoor, J. Dunn, Chaitanya Kumar Kilari, Manpreet Singh Saluja.

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