Patrick Holmes Email & Phone Number

Jamaica, New York, United States

- Represents Terminal One Group Associates (TOGA) Executive Director's organization as well as develops/implements policy guidance and training to ramp tower staff.- Works in conjunction with the Director of Airside Operations and Director of Resource Planning and Capacity Management to develop Gate Plots and Utilization.- Coordinates activities, staff scheduling, and oversees day-to-day Ramp Control Tower operations alongside the Director of Airside Operations.- Maintains a secure work environment while ensuring that all Federal, Local, and TOGA security policies and procedures are implemented through effective quality control standards such as performance, reliability, and safety.- Effectively resolves potential off-schedule operations or conflicts prior to affecting real time operations.- Responsible for gate studies and apron markings.

Jamaica, New York, United States

- Anticipated potential issues and implemented proactive actions to avoid negative operational consequences for day-to-day ramp operations.- Established a foundation for the expectations and duties for this role as it was a new position that was created in 2014 with no prior basis/criterion.- Upheld safety and quality control standards for effective performance, reliability, and serviceability.

Jamaica, New York, United States

- Developed stronger relationships between Terminal One (T1) customers and service providers by efficiently problem solving, providing professional quality service, and maintaining high industry standards.- Worked in tandem with upper management and service provider's management to coordinate daily activities while fostering an overall positive work environment for all team members.- Ensured that T1 ramp control followed Air Traffic Control guidelines and procedures by performing daily inspections, serving as the terminal operator liaison during operational irregularities, and conducting daily audits for ground handling and cabin cleaning.

Jamaica, New York, United States

- Served as the First Liaison between Terminal One management, ASIG management, and service providers by properly relaying vital operations information such as flight activities, personnel movement, and irregularities.- Enforced proper employee expectations such as practicing time management, communication, professionalism, accountability, and dependability.

Jamaica, New York, United States

- Managed a team of 17 employees that was divided amongst 4 gates.- Coordinated dispatch and overseeing the ramp supervisors during my role as Ramp Duty Manager.- Enforced proper employee expectations such as practicing time management, communication, professionalism, accountability, and dependability.

Jamaica, New York, United States

- Completed tasks such as loading, unloading, and various other services to support the aircraft turnaround.- Responsible for pushing the aircraft from the gate to depart.

Jamaica, New York, United States

- Managed a team of 17 employees that was divided amongst 4 gates.- Enforced proper employee expectations such as practicing time management, communication, professionalism, accountability, and dependability.