Patrick Covington Email & Phone Number

With over 10 years of experience in environmental services management, I am passionate about providing a safe, clean, and comfortable environment for senior living residents and staff. As the Lead Environmental Services Manager at The Waters Senior Living, I oversee the daily operations, budgets, and quality standards of the environmental services department across 12 communities. I also train and mentor a team of 40 environmental services technicians, ensuring they are certified and skilled in infection prevention and control, safety protocols, and customer service. In my previous role as the Director of Environmental Services at Andrew Residence, I improved the resident satisfaction scores by 15% and reduced the turnover rate by 20% by implementing best practices, policies, and procedures for environmental services. I hold an MBA in Human Resources from Minnesota School of Business and a BS in Business Administration and Management from Montana State University-Billings. I am also a certified CHEST Trainer and have published an article on the value of this certification. I am committed to enhancing the quality of life and well-being of senior living residents and staff through excellence in environmental services.

Listed skills include Operations Management, Budgets, Team Building, Interviews, and 45 others.