Patrick Heron Email & Phone Number

As an executive with over 20 years of experience in the fast-paced, continuously changing environment of specialty retail and merchandising/operations, I possess the skills and commitment required to contribute to the success of any brand, retailer or operation. Managing all aspects of a business is second nature to me, and I have demonstrated time and again my ability to maintain dual focus on the strategic imperatives of a business (achieving sales growth, new business development, exemplary customer service, strong client relations, and a clear branding, visual and merchandising strategy)-as well as the essential tactical operating imperatives (effective purchasing processes and inventory control, recruiting and developing committed staff, technology planning and implementation, quality control and logistics).Extensive expertise in driving product development, process and service improvements while building strong internal and external partnerships. Repeated success driving sales and gross margin growth, superior brand recognition, and consensus across multiple organizational levels.